BizLibrary vs. Bridge Learning Platform

Since I only use BizLibrary as a source for content, I cannot speak to the program's suitability as an LMS, but it is an excellent solution for obtaining content that can be used in your own LMS. They offer a wide range of topics, the courses are just the right length, and the files never give me any issues exporting, loading into our LMS, and users rarely have trouble viewing the files. If you are looking for content to be added to your own LMS, BizLibrary is the way to go. What I know of it as an LMS, it seems like there would be content overload for a student. With so much content, it might be hard for a student to narrow down what they would like to take.

Incentivized

Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video. I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to

Incentivized

• Content is updated regularly so we are not assigning the same modules over and over. They also archive old content but provide plenty of advance notice before the modules are no longer available.
• The account representatives provide good information on marketing the application to employees and increasing usage. The tools they share save me lots of time trying to come up with a theme or idea.
• The support team responds very quickly. I rarely call them, but instead send messages when a problem occurs. A resolution is received in a very short amount of time.

• Superb Customer Support: Getting help from Bridge is so accessible; whether it's via our customer relations rep, the chat or email option. I know I can always get immediate help when I need it.
• Events: The Bridge annual conference is a wonderful way to connect with Bridge and other companies who use it to get inspired and share ideas.
• Constantly improving: Every Bridge comes out with additions and improvements to make the user experience better.

Incentivized

• There is some depth lacking around very-specific technical and analytics competencies. Though I understand that not every company has the same "big data" needs as we do in our industry, the basic tools or skill set is one which is easily transferable and a value add to other roles/industries.
• It would be great to see an LMS built into the BizLibrary platform !
• A suggestion made recently by one of our VPs (which I agree with) was that it would be nice if there was a section of more-advanced content in areas around leadership development, conflict management, operating across boundaries... the kind of critical thinking skills people need to advance their careers from an individual contributor level into management.

Incentivized

• There is a 'language' that is used by Bridge staff which takes some getting used to. So many terms are 'tech speak' and it does take some extra time to learn those terms.
• The menus and links to reports, etc. are not as intuitive as they could be. I find myself frustrated at times trying to navigate. I don't automatically relate terms like 'insights' and 'instance' in the way they are used by Bridge.
• I've asked for a notification via email when a user completes the program. I recognize that this has been a work in progress but it seems like it should be a relatively simple fix.
• Initially, Bridge provided sessions which were designed to educate a new user on every aspect of everything Bridge has to offer. Much of this was a waste of time in our case. The training sessions should have asked first what we intended to do and provided only the information needed to get us going. We needed only a push in the right direction, not an overview of every possibility we may encounter.

Incentivized

I can't find anything else that supports our learning in the way BizLibrary does.

It has been very useful to our organization in getting compliance training complete. We have a 24/7/365 organization with some folks only working 2 days a week during the summer only, many work full-time jobs elsewhere and can't make weekday programs and facilities don't have to alter schedules to get mass numbers of people through training like you have to do with live training..

Incentivized

It is very easy to use and when you don't know how to use something it is not hard to find out how.

Even our folks who fought using it realized how easy it was once they took their first course.

Incentivized

It truly is easy and reliable, I have never had an issue in this area.

When reaching out for support, BL is quick to respond. Even if they do not have a solution - such as when lessons were retired without a replacement - they are always thoughtful and informed.

Always timely and knowledgeable assistance. Very patient explaining answers to novice users.

Incentivized

It was so easy, the tech that worked with me and my client success rep were beyond helpful. If I had questions they responded immediately and were very instrumental in our success.

Be creative, make it a fun adventure for your learners. Utilize your partners at BizLIbrary.

Our challenges were internal - nothing with Bridge. We had regular, productive meetings with our implementation representative.

Incentivized

We selected BizLibrary because it had the most robust system that pertained to our employee base. We have found that that has resulted in users engaging in several areas in addition to those required. The price was better that some and worse that some, but we felt that it provided the best value and that has proven to be the case.

Our previous LMS was Symphony. Hands down, there is no comparison. Switching to Bridge was the best decision made by our management team. All we used Symphony for was for our monthly compliance training. Many times people would complain that they would need to retake their compliance course as Symphony would lose records. It became a hassle having to retake a course because you didn't save a copy of the completion certificate. Bridge allows for more than just compliance training AND we are able to see if learners didn't complete their courses via the reports.

Incentivized

• When we explained that our long-term goal was to build an award-winning learning culture at our company the team at BizLibrary embraced that vision along with us. So the return on investment is better stated as return on experience. We now have a learning library chock filled with great courses that are easy to use. This is a boon for our growing learning culture.
• Our owners look at the investments that they make in the company from the perspective of "Does it make sense for our business and our team?" The investments made in the learning technology used by the learning and talent development department are no different.

Incentivized

• Bridge has allowed us to centralize our compliance training allowing for easy tracking. Bridge Learn has also made it easy for managers to track employee up-skilling from a learning perspective.
• Bridge Learn's native authoring tool makes it easy for SMEs to enter content directly into Bridge.
• One of the unexpected results of using Bridge Learn has been the high demand for professional development material. Employees want to use Bridge to learn more about the careers that they aspire to. This has increased learner engagement significantly on the platform.

Incentivized