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Blackbaud eTapestry vs. Blackbaud Raiser's Edge NXT

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Blackbaud eTapestry

    Score2.7 out of 10
    N/ABlackbaud eTapestry is a donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. eTapestry boasts more than 6,000 nonprofits and institutions as users, who manage and track fundraising performance, engage new supporters, and maximize existing donor relationships with the software.

    $115

    per month Usage based per constituent record

    Blackbaud Raiser's Edge NXT

    Score8.1 out of 10
    N/ARaiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.N/A
    Pricing
    Blackbaud eTapestryBlackbaud Raiser's Edge NXT
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Blackbaud eTapestryBlackbaud Raiser's Edge NXT
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeOptionalRequired
    Additional Details
    More Pricing Information
    Community Pulse
    Blackbaud eTapestryBlackbaud Raiser's Edge NXT
    Considered Both Products
    Blackbaud
    Chose Blackbaud eTapestry
    Blackbaud eTapestry is more user friendly for all members of the department. You don't have to be as data-minded to understand the information you put in. The cost is also a huge factor in being the perfect option for smaller organizations. You can increase the number of …
    Incentivized
    Chose Blackbaud eTapestry
    We use this suite of products in our entire division. It helps us with reports and donor management, and it is very helpful on a day-to-day basis. I enjoy the ease of use as well as the product offerings available. I would recommend using this in your development office.
    Incentivized
    Chose Blackbaud eTapestry
    I very much prefer eTapestry to Raiser's Edge. I found the separation between the database and web view of Raiser's Edge very disorienting and didn't like having to switch back and forth between the two views to be able to complete certain tasks. I REALLY didn't like that a few …
    Incentivized
    Chose Blackbaud eTapestry
    we were trying to consolidate eTapestry, our donation and event ticketing platform and our email marketing service. RE NXT would certainly have been an upgrade to eTapestry but did not offer the full functionality we were looking for.
    Incentivized
    Chose Blackbaud eTapestry
    I was not involved in the selection of Blackbaud eTapestry. However, in comparing it to my experience with Raiser's Edge, this program is more user-friendly despite the learning curve battle of the query and reports section of eTapestry.
    Incentivized
    Chose Blackbaud eTapestry
    Blackbaud eTapestry is not as robust as Blackbaud Raiser's Edge. However, eTapestry provides strong value for the cost. It is much less expensive than using Raiser's Edge.
    Incentivized
    Chose Blackbaud eTapestry
    I have used Raisers Edge at a former workplace. I absolutely loved Raisers Edge, however, that organization was much larger and needed a platform with the ability to maintain a very large donor count. While more complicated to use than eTap, and far more powerful, I feel …
    Incentivized
    Chose Blackbaud eTapestry
    Raiser's Edge NXT is like eTapestry on steroids. That being said, eTapestry is useful and serves its purpose as long as you're not trying to create complicated compound queries and need the ability to filter lists in real time. We selected eTapestry for its lower purchase price …
    Incentivized
    Chose Blackbaud eTapestry
    Blackbaud eTapestry is easier to use than the old Raiser's Edge - it is more intuitive and modern in its front end and back end. Aside from Bloomerang's extensive donor analytics features and a wide array of integrations, I would say the donor management capabilities are fairly …
    Incentivized
    Chose Blackbaud eTapestry
    Raiser's Edge is a Blackbaud product. It is one of the reasons we went with Blackbaud eTapestry. Raiser's Edge was too much for what the school needed. Raiser's Edge is great but would be way too expensive for us to use as a collaborative of schools.
    Incentivized
    Chose Blackbaud eTapestry
    We have less than 10,000 records in our donor database. eTapestry continues to be the best solution because of its ease of use, and Blackbaud's customer service. Any time we have a question or issue it is resolved quickly and efficiently. In addition, we are happy with …
    Incentivized
    Blackbaud
    Chose Blackbaud Raiser's Edge NXT
    I think Raiser's Edge NXT, in comparison to Blackbaud eTapestry, is more robust. We selected NXT because while eTapestry is great for donor management, NXT takes it to the next level by allowing more engagement with donors. NXT has more available, so you do not have to …
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    I have been in only two other non-profit organizations since my current place of employment. The first system we bought under my decision was Blackbaud eTapestry before it was part of Blackbaud. That purchase was made in 2007 and was still in use when I moved to a larger …
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    Blackbaud Raiser's Edge NXT is a much more thorough system than Blackbaud eTapestry and offers more possibilities for your donor database. The variety of modules available allows you to tailor your package to your organization's needs. OneCause is great for auctions and other …
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    Blackbaud Raiser's Edge NXT has much more functionality, which can be good when you have the capacity to utilize it.
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    We selected NXT because of the features we had been told about. We have been a Blackbaud customer for years. Our consultant told us we would see an increase in donations and the system would be like adding another employee. It definitely was not. We have since changed back to …
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    NXT has a similar, accessible interface and intuitive process to eTapestry, but offers more advanced and robust options. (As an eTap user, though, I held RE in a bit of awe as the more advanced, expensive option. Now using NXT, I do see the advantages but they're not as extreme …
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    Upgraded level of accessibility and features. We are able to do so much more and be up to date on our system as well as current to trends that are happening right now.
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    Raiser's Edge NXT is more robust than the other databases I'm familiar with and has more robust query, exporting, and reporting capabilities.
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    We have a mix of both direct mail and online donor base and Blackbaud Raiser's Edge/Raiser's Edge NXT provides the right-size product to manage all of the different channels and the processes involved in managing them. The canned reporting is also very helpful when creating …
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    The database view component is the best in class, but with an old and outdated interface. The web view is modern looking and slick, but without the powerful capabilities needed for a modern fundraising office. Despite these limitations, the ability to customize is a huge …
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    We use both NXT and the original Raiser's Edge. They both have their pros and cons. Original (database view) has more robust querying available, but the display is awful and it takes a lot of hunting to find the information you need. NXT is more streamlined and efficient, but …
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    As I stated before, RE is the most comprehensive and robust CRM and non-profit software solution on the market, yet perhaps out of the reach of smaller non-profits and schools, thus allowing smaller and more generic programs to occupy the ever-changing fundraising world.
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    eTapestry and Little Green Light are both very flexible and customizable, but neither is as robust as RE in terms of reporting, setting performance metrics, integrating with a Finance department, or creating a moves management system. CRM is quite extensive, good for the very …
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    We also looked at Salesforce and Giveffect when evaluating CRMs.
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    I only considered projects for non-profits.
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    I have used the product Daxko in the past and now am using Raiser's Edge, I have also used eTapestry. All of these products work with the non-profit organizations and I feel provide excellent service and are competitive in pricing.
    Incentivized
    Chose Blackbaud Raiser's Edge NXT
    I've used Etapestry in the past, another BlackBaud product and was very pleased. I find the company really professional and easy to work with.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Blackbaud eTapestryBlackbaud Raiser's Edge NXT
    Communications and Marketing
    Comparison of Communications and Marketing features of Blackbaud eTapestry and Blackbaud Raiser's Edge NXT
    Feature
    Blackbaud eTapestry
    5.0
    1 Ratings
    Blackbaud Raiser's Edge NXT
    6.2
    23 Ratings
    Constituent engagement and marketing6.01 Ratings6.723 Ratings
    Social listening4.01 Ratings5.28 Ratings
    Digital advocacy enablement5.01 Ratings6.88 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Blackbaud eTapestry and Blackbaud Raiser's Edge NXT
    Feature
    Blackbaud eTapestry
    5.2
    3 Ratings
    Blackbaud Raiser's Edge NXT
    7.2
    26 Ratings
    Reporting and data visualization3.53 Ratings7.426 Ratings
    Wealth screening7.01 Ratings7.121 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Blackbaud eTapestry and Blackbaud Raiser's Edge NXT
    Feature
    Blackbaud eTapestry
    4.6
    2 Ratings
    Blackbaud Raiser's Edge NXT
    6.5
    23 Ratings
    Online donation options4.72 Ratings7.722 Ratings
    Text and phone donations4.01 Ratings5.76 Ratings
    Volunteer shift management5.01 Ratings5.55 Ratings
    Event registration and ticketing00 Ratings6.923 Ratings
    Mobile event check-in00 Ratings6.89 Ratings
    Security and Platform
    Comparison of Security and Platform features of Blackbaud eTapestry and Blackbaud Raiser's Edge NXT
    Feature
    Blackbaud eTapestry
    5.2
    2 Ratings
    Blackbaud Raiser's Edge NXT
    7.3
    25 Ratings
    Role-based user permissions5.92 Ratings8.125 Ratings
    Mobile access4.92 Ratings6.521 Ratings
    Integrations4.92 Ratings7.422 Ratings
    User Ratings
    Blackbaud eTapestryBlackbaud Raiser's Edge NXT
    Likelihood to Recommend
    2.6
    (91 ratings)
    8.0
    (453 ratings)
    Likelihood to Renew
    7.0
    (27 ratings)
    8.2
    (56 ratings)
    Usability
    8.8
    (28 ratings)
    7.0
    (41 ratings)
    Availability
    10.0
    (3 ratings)
    10.0
    (7 ratings)
    Performance
    10.0
    (2 ratings)
    10.0
    (15 ratings)
    Support Rating
    2.1
    (15 ratings)
    4.5
    (63 ratings)
    In-Person Training
    8.0
    (1 ratings)
    10.0
    (13 ratings)
    Online Training
    10.0
    (2 ratings)
    7.7
    (209 ratings)
    Implementation Rating
    6.9
    (5 ratings)
    5.0
    (21 ratings)
    Configurability
    9.0
    (2 ratings)
    10.0
    (3 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    8.5
    (2 ratings)
    Ease of integration
    10.0
    (1 ratings)
    10.0
    (3 ratings)
    Product Scalability
    9.0
    (2 ratings)
    10.0
    (5 ratings)
    Professional Services
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    10.0
    (2 ratings)
    7.5
    (4 ratings)
    Vendor pre-sale
    10.0
    (2 ratings)
    10.0
    (4 ratings)