| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Blackbaud NetCommunity | Score3.8 out of 10 | N/A | The Blackbaud NetCommunity online alumni management system helps users to gain a deeper understanding of alumni relationships, execute multichannel engagement strategies, and eliminate tedious back-office tasks. Blackbaud NetCommunity provides tools to engage alumni and supporters, wherever they may be, helping users: Connect in person and create memorable alumni engagement events with online alumni management system tools to help foster a personal connection between alumni… | N/A |
 Blackbaud Raiser's Edge NXT | Score8.1 out of 10 | N/A | Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
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| Blackbaud NetCommunity | Blackbaud Raiser's Edge NXT | |
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| Considered Both Products | Chose Blackbaud NetCommunity It was selected many years ago and there are better products in the 3 spaces we use BBNC for... but will miss having one product for all and the ease of integration with other Blackbaud products. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud NetCommunity Blackbaud Netcommunity was selected because it integrates fully with Raiser's Edge. i-Modules and MailChimp are more flexible in terms of design and they have better analytics, but they do not integrate. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud NetCommunity We use NC Spark in combination with other tools: Raiser's Edge, Team Raiser (a portion of Luminate Online). We got it in a package with Raiser's Edge. Without the peer-to-peer fundraising functionality it cannot be the only stand alone tool for fundraising. It also lacks a lot … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose Blackbaud Raiser's Edge NXT I am a long-time fan of Raiser's Edge and feel there is no competition in the arena that I would even consider. They are the leader in the field and continue to grow and enhance their products and add more to their solution offerings every year. We are currently considering … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT NXT is better than DonorPerfect, but it has also been about 15 years since I last used DonorPerfect so I don't know if it's a fair comparison. I had only limited use of NetCommunity, but I do remember they had a tab that did track the emails we sent to donors on each of their … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT While much of my background is with custom PeopleSoft systems in a non-advancement role, I can still compare the vendors and the products. I can say I will never go back to a customized, on-premise solution at this point in my career. Leave the upgrades and hosting work to … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT I've used Salesforce in the past however Raiser's NXT to me is more updated, visually appealing and user-friendly. Also, Blackbaud just has a large array of tools we use on a daily basis so we have a contract and package with them. We currently have a Blackbaud hosted website, … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Raiser's Edge NXT I recently started a new position that uses Raiser's Edge 7, as opposed to my previous position that had NXT. I miss a lot of the functionality of NXT, particularly the Analytics. Of the other Blackbaud products I've used (Luminate, NetCommunity), I think NXT is the most … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Raiser's Edge NXT I've worked with Salesforce, Veracross, EveryAction, Nationbuilder, Evertrue and other products and each has its own strengths. What no one else currently offers is the "best of both worlds" scenario that exists with Raiser's Edge NXT. On the one hand you have fast, responsive … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT Our organization has not considered CRM solutions from companies other than Blackbaud at this time. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT We already had RE 7, so our decision was between staying with RE 7 and upgrading to NXT. We did not consider any other products. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT The decision to work with Blackbaud was made before I was hired. However, I was hired based on my more than 15 years of experience with Blackbaud products. To date, in my opinion there are no close competitors in the market for nonprofits. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT None - We are happy with Blackbaud and wanted to stay with Raiser's Edge. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Blackbaud NetCommunity | Blackbaud Raiser's Edge NXT | |||||||||||||||||||
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| Communications and Marketing |
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| Reporting and Analytics |
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| Blackbaud NetCommunity | Blackbaud Raiser's Edge NXT | |
|---|---|---|
| Likelihood to Recommend | 2.0 | 8.0 |
| Likelihood to Renew | 5.6 | 8.2 |
| Usability | 8.2 | 7.0 |
| Availability | 9.0 | 10.0 |
| Performance | 8.0 | 10.0 |
| Support Rating | 10.0 | 4.5 |
| In-Person Training | 9.0 | 10.0 |
| Online Training | - | 7.7 |
| Implementation Rating | 1.9 | 5.0 |
| Configurability | - | 10.0 |
| Contract Terms and Pricing Model | - | 8.5 |
| Ease of integration | - | 10.0 |
| Product Scalability | - | 10.0 |
| Professional Services | - | 10.0 |
| Vendor post-sale | - | 7.5 |
| Vendor pre-sale | - | 10.0 |
