Blackbaud Raiser's Edge NXT vs. DonorPerfect

Blackbaud Raiser's Edge NXT

713 Reviews and Ratings

DonorPerfect

168 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Blackbaud Raiser's Edge NXT	Score8.1 out of 10	N/A	Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud.	N/A
DonorPerfect	Score7.5 out of 10	N/A	DonorPerfect is a fundraising software solution, used by fundraisers to manage gifts, donor relationships, communications, receipting, and other initiatives from a single system. DonorPerfect supports monthly giving success. Dashboard analytics and reporting provide insight into what drives donations, and organizations can send personalized email communications through Constant Contact to donors and supporters. Integrated online forms automatically enter gift information into the…	$99 per month

Pricing

Blackbaud Raiser's Edge NXT

DonorPerfect

No answers on this topic

CORE: $99.00
per month
PLUS: $199
per month
PRO: $649
per month

Pricing Offerings
Blackbaud Raiser's Edge NXT	DonorPerfect
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
Yes	No

Required

No setup fee

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Community Pulse
Key User Insights
	Blackbaud Raiser's Edge NXT	DonorPerfect
Considered Both Products	Blackbaud Verified User Chose Blackbaud Raiser's Edge NXT I believe there isn't another product that provides you with everything RENXT does. I know that is built into the cost, but I still feel that it is a far superior product to DonorPerfect and other donor databases. Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT CiviCRM is an opensource product with very little cost, but it does not offer the level of detail at the constituent or gift levels that we need. Little Green Light is better than CiviCRM (in my opinion), but still doesn't offer the level of complexity that we get from … Incentivized Helpful? Daniel Stern Annual Giving Officer at Children's Aid (Non-profit Organization Management, 1001-5000 employees) Chose Blackbaud Raiser's Edge NXT NXT is better than DonorPerfect, but it has also been about 15 years since I last used DonorPerfect so I don't know if it's a fair comparison. I had only limited use of NetCommunity, but I do remember they had a tab that did track the emails we sent to donors on each of their … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT DonorPerfect is exceptional in customer service. If you are unable to create a report, they will do it for you. You are able to add and remove fields as needed. Although not as easy to use initially as RE, it does a great job in being anything you want it to be because of … Incentivized Helpful? Tom A. Taylor, II CDO (Chief Development Officer) in Corporate at Family & Children's Services (Non-profit Organization Management, 501-1000 employees) Chose Blackbaud Raiser's Edge NXT I have been in only two other non-profit organizations since my current place of employment. The first system we bought under my decision was Blackbaud eTapestry before it was part of Blackbaud. That purchase was made in 2007 and was still in use when I moved to a larger … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT They are pretty close. DonorPerfect, you can actually access all of its functions. Blackbaud Raiser's Edge NXT is promising but is not yet delivering. Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT DonorPerfect worked well enough, but they were upgrading and not supporting the version the organization I worked for had so when we had a choice to go with DonorPerfect's upgraded platform or change to Blackbaud's Raiser's Edge, we chose to go with Blackbaud's Raiser's Edge. … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT I used DonorPerfect at a previous job and while it was good, it does not come close to providing the same user experience as Raiser's Edge. I did not find the reporting feature to be all that helpful and was severely limited on how much information I could pull on the donors … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT RE NXT is robust. However, we have since stopped using it due to changing functionality and astronomical pricing. Incentivized Helpful? Lindsay Boughey Development Manager in Professional Services at Marin Community Clinics (Non-Profit Organization Management, 501-1000 employees) Chose Blackbaud Raiser's Edge NXT We converted to Raiser's Edge and Raiser's Edge NXT by using several platforms to patchwork together the tools we needed/wanted. Blackbaud had everything we wanted in one tool and was tailored to support nonprofits like ours. Today, the Blackbaud database still functions … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT I have been using Blackbaud products at various organizations for 20 years, I have some experience with other systems, but have always come on board where Blackbaud was already in place. Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT NXT is more robust and good for larger organizations. However, DP is more cost-effective. Incentivized Helpful? Patrice Tosi VP of Advancement and Finance in Finance and Accounting at Children's Beach House Inc. (Non-profit Organization Management, 11-50 employees) Chose Blackbaud Raiser's Edge NXT Blackbaud Raiser's Edge NXT was more aligned with our operations and expected growth. Incentivized Helpful? Tom Sims Executive Director, Advancement in Sales at Manor College (Higher Education, 51-200 employees) Chose Blackbaud Raiser's Edge NXT Raiser’s Edge is superior to the other products I’ve mentioned. But that doesn’t mean the other products are out of the running. There is a great deal of backend support needed for this product as well as some of the others. Some of them have less functionality, but also less … Incentivized Helpful? Ingrid Heggoy Zepp, bCRE-Pro Director of Advancement Operations at Mary Baldwin University (Higher Education, 201-500 employees) Chose Blackbaud Raiser's Edge NXT Raiser's Edge NXT is more robust than the other databases I'm familiar with and has more robust query, exporting, and reporting capabilities. Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT The database view component is the best in class, but with an old and outdated interface. The web view is modern looking and slick, but without the powerful capabilities needed for a modern fundraising office. Despite these limitations, the ability to customize is a huge … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT We originally selected Blackbaud Raiser's Edge NXT as it was promised to be a great solution for us. In addition, Blackbaud Raiser's Edge NXT was supposed to ultimately incorporate many of the features of the database view. Several years later, we have seen very few upgrades … Incentivized Helpful? Melissa Benjamin, MPA Director Of Development at Fiver Children's Foundation (Non-profit Organization Management, 11-50 employees) Chose Blackbaud Raiser's Edge NXT The functionality and online access works best for our hybrid team. Incentivized Helpful? Joel Cencius, CFRE CDO (Chief Development Officer) at St. Joan Antida High School (Non-profit Organization Management, 11-50 employees) Chose Blackbaud Raiser's Edge NXT Blackbaud is a best-in-class system...they have been doing this longer than the competition and only work with nonprofits (unlike Salesforce, which has a more general use for various industries). Blackbaud Raiser's Edge NXT was easy to use, has the functionality to do a lot … Incentivized Helpful? Joan Perry Development & Marketing Coordinator at Brevard Schools Foundation (Fundraising, 11-50 employees) Chose Blackbaud Raiser's Edge NXT RE NXT is Raiser's Edge on steroids and with more web base options Little Green Light offers a lot of similar options for a smaller shop with a smaller budget Donor Perfect - used too long ago to fairly compare One Cause - is more helpful for our auction/gala events than events … Incentivized Helpful? Verified User Chose Blackbaud Raiser's Edge NXT As I stated before, RE is the most comprehensive and robust CRM and non-profit software solution on the market, yet perhaps out of the reach of smaller non-profits and schools, thus allowing smaller and more generic programs to occupy the ever-changing fundraising world. Incentivized Helpful? Michael Briggs Executive Director in Corporate (Non-Profit Organization Management, 11-50 employees) Chose Blackbaud Raiser's Edge NXT It has been great to move to Raiser's Edge. I've worked with several systems over the years and Blackbaud's products have always turned out to be the best in the nonprofit world. Raiser's Edge was built for nonprofits -- not a business-based CRM shoe-horned for a nonprofit. … Incentivized Helpful? Susan Hammersmith Director of Development at Canterbury-on-the-Lake (Hospital & Health Care, 51-200 employees) Chose Blackbaud Raiser's Edge NXT In 2018, the organization that I work for will be changing donor database platforms. Over the past 6 months I have evaluated several softwares and will be moving on from all Blackbaud products - including NXT. Incentivized Helpful?	SofterWare Terri Watson Medina Director Of Development at Lighthouse Vision Loss Education Center (Non-profit Organization Management, 11-50 employees) Chose DonorPerfect I have used Raiser's Edge for many years and was extremely familiar with the product, when I moved to another nonprofit organization that was using DonorPerfect, I needed to get up to speed on DonorPerfect, including the terminology. DonorPefect does a lot of things that RE … Incentivized Helpful? Susan Daily CFRE Director of Development at The College Settlement Camps (Non-Profit Organization Management, 11-50 employees) Chose DonorPerfect I used eTapestry back in the 2000s, when it was a relatively well-integrated tool for producing electronic communications and tracking donations. I have found the positive elements of this software to be met in full by the integration between DonorPerfect and Constant Contact, … Incentivized Helpful?
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Blackbaud Raiser's Edge NXT

DonorPerfect

Comparison of Communications and Marketing features of Blackbaud Raiser's Edge NXT and DonorPerfect
Feature	Blackbaud Raiser's Edge NXT 6.2 23 Ratings	DonorPerfect - Ratings
Constituent engagement and marketing	6.723 Ratings	00 Ratings
Social listening	5.28 Ratings	00 Ratings
Digital advocacy enablement	6.88 Ratings	00 Ratings

Comparison of Reporting and Analytics features of Blackbaud Raiser's Edge NXT and DonorPerfect
Feature	Blackbaud Raiser's Edge NXT 7.2 26 Ratings	DonorPerfect 6.4 1 Ratings
Reporting and data visualization	7.426 Ratings	6.41 Ratings
Wealth screening	7.121 Ratings	00 Ratings

Comparison of Fundraising and Events features of Blackbaud Raiser's Edge NXT and DonorPerfect
Feature	Blackbaud Raiser's Edge NXT 6.5 23 Ratings	DonorPerfect 5.0 1 Ratings
Online donation options	7.722 Ratings	5.51 Ratings
Event registration and ticketing	6.923 Ratings	4.51 Ratings
Text and phone donations	5.76 Ratings	00 Ratings
Volunteer shift management	5.55 Ratings	00 Ratings
Mobile event check-in	6.89 Ratings	00 Ratings

Comparison of Security and Platform features of Blackbaud Raiser's Edge NXT and DonorPerfect
Feature	Blackbaud Raiser's Edge NXT 7.3 25 Ratings	DonorPerfect 5.5 1 Ratings
Role-based user permissions	8.125 Ratings	9.11 Ratings
Mobile access	6.521 Ratings	1.81 Ratings
Integrations	7.422 Ratings	5.51 Ratings

User Ratings
	Blackbaud Raiser's Edge NXT	DonorPerfect
Likelihood to Recommend	8.0 (453 ratings)	7.3 (95 ratings)
Likelihood to Renew	8.2 (56 ratings)	10.0 (9 ratings)
Usability	7.0 (41 ratings)	7.3 (12 ratings)
Availability	10.0 (7 ratings)	9.5 (2 ratings)
Performance	10.0 (15 ratings)	9.5 (2 ratings)
Support Rating	4.5 (63 ratings)	8.0 (32 ratings)
In-Person Training	10.0 (13 ratings)	7.5 (2 ratings)
Online Training	7.7 (209 ratings)	9.0 (2 ratings)
Implementation Rating	5.0 (21 ratings)	5.5 (7 ratings)
Configurability	10.0 (3 ratings)	7.5 (2 ratings)
Contract Terms and Pricing Model	8.5 (2 ratings)	- (0 ratings)
Ease of integration	10.0 (3 ratings)	7.5 (2 ratings)
Product Scalability	10.0 (5 ratings)	7.8 (2 ratings)
Professional Services	10.0 (1 ratings)	- (0 ratings)
Vendor post-sale	7.5 (4 ratings)	7.2 (2 ratings)
Vendor pre-sale	10.0 (4 ratings)	8.5 (2 ratings)