| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Blackbaud Raiser's Edge NXT | Score8.1 out of 10 | N/A | Raiser's Edge NXT is cloud fundraising and constituent relationship management software from Blackbaud. | N/A |
 Salesforce Sales Cloud | Score8.7 out of 10 | N/A | Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell efficiently. Salesforce Sales Cloud is used for, and supports: Buyer Engagement Sales Engagement Enablement Sales AI Sales Analytics Team… | $25 per month |
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| Considered Both Products | Chose Blackbaud Raiser's Edge NXT Blackbaud Raiser's Edge NXT is the gold standard for creating and using donor records. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT Raiser’s Edge is superior to the other products I’ve mentioned. But that doesn’t mean the other products are out of the running. There is a great deal of backend support needed for this product as well as some of the others. Some of them have less functionality, but also less … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT I have used many other databases - none compare to Raiser's Edge. Many of the other systems have some features RE has but not all of them. Raiser's Edge has the ability to connect with your Donor, see their wealth screening, past donations and every detail imaginable about … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT We did not seriously consider another donor database as we were entering a pilot program with other non profits led by a nonprofit using Blackbaud products. It was viewed as easier to all be on similar products as we built out the program. However, as more affiliates have … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT Blackbaud is very robust but the user-friendly portion is weak. All the other CRMs look newer, easier to navigate, and actually a pleasant experience. Blackbaud is just not easy on the eyes. TOO MANY OPTIONS. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT The functionality and online access works best for our hybrid team. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT Blackbaud is a best-in-class system...they have been doing this longer than the competition and only work with nonprofits (unlike Salesforce, which has a more general use for various industries). Blackbaud Raiser's Edge NXT was easy to use, has the functionality to do a lot … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT Raiser's Edge NXT has an advantage because it is configured to be used by fundraisers out of the box, with no developer required. Integrated solutions reduce the need to export/import data. That said, the out-of-the-box email marketing tools are somewhat lacking--we now use Feat… Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Raiser's Edge NXT We began with a customized Microsoft Access database and grew out of it pretty quickly as we discovered there were more ways we wanted to use our donor information. As we grew, we recognized the need to have a more robust database to follow up, monitor, and organized our gifts. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Raiser's Edge NXT Salesforce (Luminate CRM) Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT I've used Salesforce in the past however Raiser's NXT to me is more updated, visually appealing and user-friendly. Also, Blackbaud just has a large array of tools we use on a daily basis so we have a contract and package with them. We currently have a Blackbaud hosted website, … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Blackbaud Raiser's Edge NXT We have recently evaluated Salesforce for Non-Profits. We have other departments that need to track vendors, actions, give access to consultants, run analysis, and possibly provide email marketing. At this time NXT does not provide all that Salesforce can. We understand that … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT It has been great to move to Raiser's Edge. I've worked with several systems over the years and Blackbaud's products have always turned out to be the best in the nonprofit world. Raiser's Edge was built for nonprofits -- not a business-based CRM shoe-horned for a nonprofit. … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Blackbaud Raiser's Edge NXT We also looked at Salesforce and Giveffect when evaluating CRMs. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info | No answer on this topic |
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| Blackbaud Raiser's Edge NXT | Salesforce Sales Cloud | |
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| Likelihood to Recommend | 8.0 | 8.7 |
| Likelihood to Renew | 8.2 | 10.0 |
| Usability | 7.0 | 9.4 |
| Availability | 10.0 | 9.8 |
| Performance | 10.0 | 9.0 |
| Support Rating | 4.5 | 9.0 |
| In-Person Training | 10.0 | 7.9 |
| Online Training | 7.7 | 9.1 |
| Implementation Rating | 5.0 | 2.4 |
| Configurability | 10.0 | 10.0 |
| Contract Terms and Pricing Model | 8.5 | 8.8 |
| Data Sharing and Collaboration | - | 8.2 |
| Data Sources | - | 8.2 |
| Ease of integration | 10.0 | - |
| Product Scalability | 10.0 | 8.7 |
| Professional Services | 10.0 | 9.3 |
| Vendor post-sale | 7.5 | - |
| Vendor pre-sale | 10.0 | - |
