| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BlueJeans Meetings (discontinued) | Score7.5 out of 10 | N/A | The BlueJeans Meetings platform supported video, audio and web conferencing with the collaboration tools, as a cloud service that connects desktops, mobile devices and room systems in one video meeting. It was acquired in 2020 by Verizon and discontinued in the sunsetting of the BlueJeans product line by Verizon, in 2023. | $0 per month |
 Zoom Workplace | Score8.4 out of 10 | N/A | Zoom Workplace, Zoom’s open collaboration platform with an AI Companion, empowers teams to be more productive, and strengthen customer relationships throughout the customer lifecycle with Zoom’s Business Services for sales, marketing, and customer experience teams, including Zoom Contact Center. | $15.99 per month per user |
| BlueJeans Meetings (discontinued) | Zoom Workplace | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| BlueJeans Meetings (discontinued) | Zoom Workplace | |
|---|---|---|
| Considered Both Products | Chose BlueJeans Meetings (discontinued) I chose BlueJeans Meetings because of price and recording/highlight features but because of video incompatibility, I cannot continue to use it. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose BlueJeans Meetings (discontinued) BlueJeans is reasonably close to Zoom. I do not have a paid account with Zoom, so I prefer BlueJeans when setting up a scheduled meeting. The app is very intuitive and feels relatively non-invasive. I like the phone-in service provided. We have used this quite a lot for … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose BlueJeans Meetings (discontinued) We've used a number of different platforms over the years. BlueJeans is probably among the top, if not for anything more than the video sharing component. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose BlueJeans Meetings (discontinued) From the three that I listed, my personal favorite for me to use is Zoom, but supporting other users I prefer BlueJeans because it is the easiest to maintain from an IT standpoint. If a user is unable to connect from the meeting link, the meeting ID and passcode are embedded in … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info | Chose Zoom Workplace Zoom is the only one that just works. No need for technical support. We can simply conduct our business. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Compared to its competitors, Zoom is more cost-effective, as well as simpler to install and use. It's also more reliable, as Google Meet's call quality has been poor for meetings larger than one-on-one. Even Microsoft Teams has a Zoom plug-in for teams to use. I chose Zoom, so … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace We devised our specifications and evaluated the following products and Zoom has most of the features that we required for our business. The most prominent and frequently used features among our organization is breakout rooms. This minimizes the urgency to buy multiple licenses … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Better product. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Zoom Workplace Zoom just has much better reliability and seamless multi-platform experience than all of the mentioned products. The only mentioned product that still exists for us is Slack. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace When were using BJN, we were using outdated Cisco equipment that was quite expensive. Zoom is much cheaper and better in my opinion. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Zoom is certainly a better option than all of the above, which is why we went with Zoom (Org Wide). Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Incentivized Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Ease of use sort of like Skype but as a domestic product wasn't useful for the enterprise and Skype for Business was difficult to use for users with many failed conferences Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Zoom is by far much superior and has pioneered the user experience and layout that many are familiar with today. In terms of stability of service and ease of use, Zoom takes the cake. For someone that has never administered Zoom before, it is much easier than the god-awful … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Zoom Workplace Zoom's presales are much, much more responsive to customer needs. It also is more feature-rich and delivers the functionality they say on paper. Zoom also has a larger ecosystem of hardware vendors that support it. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Chose Zoom Workplace Hardware is better on Poly RPG but it is more expensive. BlueJeans' audio is better than Zoom but harder to operate. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| BlueJeans Meetings (discontinued) | Zoom Workplace | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Performance & Compatibility of Online Events Software |
| |||||||||||||||||||||||||
| Screen Sharing |
| |||||||||||||||||||||||||
| Online Meetings / Events |
| |||||||||||||||||||||||||
| Online Events Collaboration |
| |||||||||||||||||||||||||
| Online Events Security |
| |||||||||||||||||||||||||
| Cloud PBX |
| |||||||||||||||||||||||||
| Call Management |
| |||||||||||||||||||||||||
| Mobile apps |
| |||||||||||||||||||||||||
| Unified Communications Platform and Collaboration |
| |||||||||||||||||||||||||
| BlueJeans Meetings (discontinued) | Zoom Workplace | |
|---|---|---|
| Likelihood to Recommend | 7.0 | 9.0 |
| Likelihood to Renew | 4.7 | 4.5 |
| Usability | 8.9 | 5.7 |
| Availability | 9.6 | 9.1 |
| Performance | 5.5 | 9.1 |
| Support Rating | 5.3 | 1.6 |
| In-Person Training | - | 9.1 |
| Online Training | 9.0 | - |
| Implementation Rating | 6.0 | 2.5 |
| Configurability | 6.1 | 9.1 |
| Contract Terms and Pricing Model | - | 8.0 |
| Ease of integration | 5.5 | 7.3 |
| Product Scalability | 4.3 | 9.1 |
| Professional Services | - | 9.2 |
| Vendor post-sale | 5.1 | 9.1 |
| Vendor pre-sale | 5.1 | 7.3 |
