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BMC Helix Configuration Management Database (CMDB) vs. ServiceNow IT Operations Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    BMC Helix CMDB

    Score10 out of 10
    N/AThe BMC Helix Configuration Management Database (CMDB, formerly known as Atrium CMDB) is a configuration management database.N/A

    ServiceNow IT Operations Management

    Score9 out of 10
    N/ABuilt on the Now Platform, the ServiceNow IT Operations Management bundle is designed to help users gain visibility across infrastructure and apps, maintain service health, and optimize cloud delivery and spend.N/A
    Pricing
    BMC Helix CMDBServiceNow IT Operations Management
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    BMC Helix CMDBServiceNow IT Operations Management
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    BMC Helix CMDBServiceNow IT Operations Management
    Considered Both Products
    BMC Software Inc.
    No answer on this topic
    ServiceNow
    Chose ServiceNow IT Operations Management
    I find from terms of how each product functions vs the above, that they both are very similar. Scheduled scans, maintenance and the ability to configure what you're concerned about. Both tools really have what you need.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    User Ratings
    BMC Helix CMDBServiceNow IT Operations Management
    Likelihood to Recommend
    10.0
    (7 ratings)
    9.5
    (5 ratings)
    Usability
    8.0
    (1 ratings)
    8.0
    (2 ratings)