BMC Helix Remedyforce vs. IFS Assyst
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
BMC Helix Remedyforce | Score8.7 out of 10 | N/A | BMC Helix Remedyforce is a cloud-delivered SaaS solution for IT Helpdesk and Ticketing Management. | $67.90 per user/per month |
IFS Assyst | Score10 out of 10 | N/A | IFS Assyst (formerly Axios Assyst, acquired by IFS March, 2021) is an ITSM product in both SaaS and on-premise configurations - the SaaS version is called assystSaaS. This product competes with BMC Remedy, IBM SmartCloud, Cherwell Service Management, and FrontRange ITSM (now Heat Service Management). | N/A |
| BMC Helix Remedyforce | IFS Assyst | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
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| BMC Helix Remedyforce | IFS Assyst | |||||||||||||||||||||||||
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| Incident and problem management |
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| ITSM asset management |
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| Change management |
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| BMC Helix Remedyforce | IFS Assyst | |
|---|---|---|
| Likelihood to Recommend | 9.0 | 9.0 |
| Likelihood to Renew | 7.5 | 10.0 |
| Support Rating | 8.0 | - |
| Implementation Rating | 7.0 | - |