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Bonterra Apricot vs. Bonterra ETO

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Bonterra Apricot

    Score9.5 out of 10
    N/ABonterra Apricot is a cloud-based solution for nonprofits of all sizes. It's designed to bring data to the forefront in order to bolster a nonprofit organization’s impact. Apricot helps organizations to save time and resources because the tool makes managing data more efficient, so that users increase the time spent delivering the mission. Apricot offers configurable forms and fields so organizations can customize their experience to their clients and mission. It allows…N/A

    Bonterra ETO

    Score6.4 out of 10
    Enterprise companies (1,001+ employees)
    Bonterra ETO is a case management platform that consolidates data, caseloads, and service delivery programs, helping users to save time and serve more people. ETO is purpose-built for organizations looking to improve their program and case management. ETO is built in accordance with industry security standards and includes tools that helps users to focus on advancing their missions, as well as: Reduce time spent entering data into separate systems to increase…N/A
    Pricing
    Bonterra ApricotBonterra ETO
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Bonterra ApricotBonterra ETO
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeRequiredRequired
    Additional DetailsPricing for Bonterra Case Management is driven by individual usage and needs of the nonprofit. Organizations aren't one-size fits all, so neither is Bonterra's pricing.—
    More Pricing Information
    Community Pulse
    Bonterra ApricotBonterra ETO
    Considered Both Products
    Bonterra
    Chose Bonterra Apricot
    We opted to transition away from Bonterra ETO for our tracking after a demo of the Bonterra Apricot software. The Bonterra Apricot quickly demonstrated how much faster, easier, more accurate, and refreshing it was compared to other previously used products. The previous …
    Incentivized
    Chose Bonterra Apricot
    In ETO, we don't have access to create our report; we are just users. In Apricot by Social Solutions, we have more access, and as administrator, I am able to do everything from my side, but sometimes we need help from the support team, like copying the form.
    Incentivized
    Chose Bonterra Apricot
    I actually believed ETO is a better solution than Apricot, however, Apricot is a more cost-effective solution.
    Incentivized
    Chose Bonterra Apricot
    In the past I have used ETO. This was honestly a great system and it was awesome to use. However I feel that Apricot is more aesthetically pleasing. This was years ago that I worked with ETO however I do believe that I have more flexibility and freedom with the apricot system.
    Incentivized
    Chose Bonterra Apricot
    The Social Solutions sales team actually suggested Apricot to this organization, based on its needs and SaaS contract cost. The other Social Solutions ETO software is more feature-laden and costlier than what was needed.
    Incentivized
    Bonterra
    Chose Bonterra ETO
    When we made our decision several years ago Social Solutions had just acquired Apricot. At that time it was recommended to use ETO based off our revenue stream. However, it seems like Social Solutions has put in a lot more time and effort into Apricot over ETO and it seems more …
    Incentivized
    Chose Bonterra ETO
    We have been using ETO for a while. I haven't come across another reporting system quite as robust as ETO. For this reason, we are continuing with ETO.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
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    User Ratings
    Bonterra ApricotBonterra ETO
    Likelihood to Recommend
    9.5
    (190 ratings)
    7.0
    (44 ratings)
    Likelihood to Renew
    8.9
    (9 ratings)
    1.0
    (6 ratings)
    Usability
    9.9
    (8 ratings)
    1.0
    (5 ratings)
    Availability
    9.0
    (3 ratings)
    9.1
    (1 ratings)
    Performance
    7.0
    (2 ratings)
    7.3
    (1 ratings)
    Support Rating
    10.0
    (11 ratings)
    4.0
    (5 ratings)
    In-Person Training
    10.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    5.4
    (2 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    4.5
    (4 ratings)
    5.1
    (2 ratings)
    Configurability
    2.4
    (2 ratings)
    -
    (0 ratings)
    Ease of integration
    1.0
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (3 ratings)
    5.5
    (1 ratings)
    Vendor post-sale
    7.5
    (2 ratings)
    6.4
    (1 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    6.4
    (1 ratings)