Brand Embassy (discontinued) vs. Juphy
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Brand Embassy (discontinued) | Score7.9 out of 10 | N/A | Brand Embassy is now part of NICE inContact CXone (acquired May 2019). Brand Embassy is social customer service software designed to help companies with high volume social customer service prioritize and automate the customer experience. Incoming requests and mentions from social media, blogs and website forms are unified in one dashboard and routed to the most relevant customer service agent. Customers… | $39 per month |
 Juphy | N/A | N/A | Streamlines social media conversations and support requests in a single, shared inbox. Main Features: Manage all social media DM’s, Facebook & Instagram Ads Comments, Google My Business Reviews in a shared, social inbox. Turn all social media conversations into customer support tickets that can be categorized and prioritized. Collaborate with team members on incoming messages. Users who are outsourcing support can gather agency and call center teams in… | N/A |
| Brand Embassy (discontinued) | Juphy | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Brand Embassy (discontinued) | Juphy | |
|---|---|---|
| Likelihood to Recommend | 2.0 | - |
| Likelihood to Renew | 7.7 | - |
| Usability | 1.0 | - |
| Availability | 8.2 | - |
| Support Rating | 3.0 | - |