Bridge Learning Platform vs. Weekdone

Bridge is suited for scenarios where you need ppl to complete steps in order or test that they received the correct amount of knowledge after watching a video. I do think Bridge is less appropriate for companies that use it in external training scenarios as there is some key functionality missing. We gotten very good at brainstorming and finding solutions/ways to get Bridge to work the way that we need it to

Incentivized

Weekdone is an incredible tool for helping teams see what their future plans are and the progress that has been made to get accomplish those plans. We use the platform for a way to track things we're working on during the quarter by breaking them down into weekly tasks. It is helpful that we can link each task to our quarterly objectives and set a due date. We can also tag colleagues in our plans and add comments and/or attachments for easy sharing throughout the organization.

Incentivized

• Superb Customer Support: Getting help from Bridge is so accessible; whether it's via our customer relations rep, the chat or email option. I know I can always get immediate help when I need it.
• Events: The Bridge annual conference is a wonderful way to connect with Bridge and other companies who use it to get inspired and share ideas.
• Constantly improving: Every Bridge comes out with additions and improvements to make the user experience better.

Incentivized

• Creating plans, tracking progress, and logging potential problems on one page is very nice.
• The company dashboard allows colleagues to stay up to date on quarterly progress.

Incentivized

• There is a 'language' that is used by Bridge staff which takes some getting used to. So many terms are 'tech speak' and it does take some extra time to learn those terms.
• The menus and links to reports, etc. are not as intuitive as they could be. I find myself frustrated at times trying to navigate. I don't automatically relate terms like 'insights' and 'instance' in the way they are used by Bridge.
• I've asked for a notification via email when a user completes the program. I recognize that this has been a work in progress but it seems like it should be a relatively simple fix.
• Initially, Bridge provided sessions which were designed to educate a new user on every aspect of everything Bridge has to offer. Much of this was a waste of time in our case. The training sessions should have asked first what we intended to do and provided only the information needed to get us going. We needed only a push in the right direction, not an overview of every possibility we may encounter.

Incentivized

• User setup and management and team/department creation is not a trivial effort. Requires some deliberate planning.
• The deadlines for plans don't connect to the due dates for tasks in systems of record. That can get confusing when Asana says a task is due next week but Weekdone still has a due date of tomorrow.
• I'd love to see more contextual support for sections like employee feedback. Maybe a sentence or two suggesting feedback based on the report's weekly entry. If a person had three Problems and only one Progress, Weekdone could suggest some corrective action to make it easier for the management to mitigate problems before they get ugly.

Incentivized

It has been very useful to our organization in getting compliance training complete. We have a 24/7/365 organization with some folks only working 2 days a week during the summer only, many work full-time jobs elsewhere and can't make weekday programs and facilities don't have to alter schedules to get mass numbers of people through training like you have to do with live training..

Incentivized

Even our folks who fought using it realized how easy it was once they took their first course.

Incentivized

Always timely and knowledgeable assistance. Very patient explaining answers to novice users.

Incentivized

We have a lunch and learn session with Weekdone next week so they can share their tips and tricks for making the most out of the platform. Since we have been using the platform for a while already, this will be helpful so we can ensure we are making the most of the tool.

Incentivized

Our challenges were internal - nothing with Bridge. We had regular, productive meetings with our implementation representative.

Incentivized

Our previous LMS was Symphony. Hands down, there is no comparison. Switching to Bridge was the best decision made by our management team. All we used Symphony for was for our monthly compliance training. Many times people would complain that they would need to retake their compliance course as Symphony would lose records. It became a hassle having to retake a course because you didn't save a copy of the completion certificate. Bridge allows for more than just compliance training AND we are able to see if learners didn't complete their courses via the reports.

Incentivized

Weekdone started as a pilot within a single team so we didn't have a formal evaluation and selection process. When the pilot was over, we had developed a skill and affinity for the tool with no clear objections, so no other tools were considered. Our process for regular evaluation of incumbent technology at renewal time asks us to consider the cost to value ratio and user adoption/satisfaction. I don't anticipate there being any reason to consider alternatives, other than the long term viability of small software companies.

Incentivized

• Bridge has allowed us to centralize our compliance training allowing for easy tracking. Bridge Learn has also made it easy for managers to track employee up-skilling from a learning perspective.
• Bridge Learn's native authoring tool makes it easy for SMEs to enter content directly into Bridge.
• One of the unexpected results of using Bridge Learn has been the high demand for professional development material. Employees want to use Bridge to learn more about the careers that they aspire to. This has increased learner engagement significantly on the platform.

Incentivized

• Catching employee dissatisfaction before it grows and spreads.
• Saved time from having to manually summarize accomplishments from project management systems.
• Provided context into work planned vs work completed and added context to common blockers.
• Provide visibility into progress over time (week / quarter / annual goals) and trendlines for individuals/teams/departments/organization.
• The only negative is, some people grumble at adding yet another system to their workday.

Incentivized