BrightGauge vs. Vizlib

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
BrightGauge
Score 9.0 out of 10
N/A
BrightGauge is a BI tool from ConnectWise that puts essential information in one place, providing visibility for more informed decisions. The user can customize BrightGauge dashboards and sync other business tools in its BI dashboard software for ultimate visibility. Users can also display data with embeddable gauges on public sites.
$325
per month
Vizlib
Score 1.0 out of 10
N/A
Vizlib builds value-added products for Qlik Sense. Their solutions aim to empower data-driven organisations to extend their analytics capabilities. Simplicity that supports data literacy and helps data users and consumers uncover meaningful insights independently – unlocking the true potential of data. Leveraging its capabilities, the vendor states organisations go from mere data reporting to data storytelling in seconds, close the analytics loop, and significantly boost their time-to…N/A
Pricing
BrightGaugeVizlib
Editions & Modules
Standard
$325
per month
Enterprise
$449
per month
Enterprise+
$635
per month
No answers on this topic
Offerings
Pricing Offerings
BrightGaugeVizlib
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup Fee$499 one-time feeNo setup fee
Additional DetailsSet up fee is waived for Enterprise+ customers. A discount is offered for annual billing.
More Pricing Information
Community Pulse
BrightGaugeVizlib
Features
BrightGaugeVizlib
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
BrightGauge
8.1
14 Ratings
1% below category average
Vizlib
9.3
1 Ratings
10% above category average
Pixel Perfect reports8.210 Ratings10.01 Ratings
Customizable dashboards8.814 Ratings10.01 Ratings
Report Formatting Templates7.213 Ratings8.01 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
BrightGauge
7.7
14 Ratings
4% below category average
Vizlib
7.0
2 Ratings
13% below category average
Drill-down analysis8.414 Ratings10.01 Ratings
Formatting capabilities8.513 Ratings10.01 Ratings
Integration with R or other statistical packages4.77 Ratings00 Ratings
Report sharing and collaboration9.213 Ratings1.02 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
BrightGauge
7.9
14 Ratings
5% below category average
Vizlib
10.0
1 Ratings
17% above category average
Publish to Web9.410 Ratings00 Ratings
Publish to PDF7.414 Ratings10.01 Ratings
Report Versioning5.07 Ratings00 Ratings
Report Delivery Scheduling9.214 Ratings00 Ratings
Delivery to Remote Servers8.54 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
BrightGauge
5.9
12 Ratings
30% below category average
Vizlib
10.0
1 Ratings
21% above category average
Pre-built visualization formats (heatmaps, scatter plots etc.)8.012 Ratings10.01 Ratings
Location Analytics / Geographic Visualization7.16 Ratings00 Ratings
Predictive Analytics6.06 Ratings10.01 Ratings
Pattern Recognition and Data Mining2.52 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
BrightGauge
8.7
14 Ratings
3% above category average
Vizlib
-
Ratings
Multi-User Support (named login)9.614 Ratings00 Ratings
Role-Based Security Model9.213 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.213 Ratings00 Ratings
Report-Level Access Control8.34 Ratings00 Ratings
Single Sign-On (SSO)8.35 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
BrightGauge
6.8
7 Ratings
15% below category average
Vizlib
-
Ratings
Responsive Design for Web Access8.56 Ratings00 Ratings
Mobile Application6.01 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile5.96 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
BrightGauge
7.4
8 Ratings
5% below category average
Vizlib
-
Ratings
REST API8.36 Ratings00 Ratings
Javascript API9.62 Ratings00 Ratings
iFrames10.02 Ratings00 Ratings
Java API6.01 Ratings00 Ratings
Themeable User Interface (UI)3.53 Ratings00 Ratings
Customizable Platform (Open Source)7.03 Ratings00 Ratings
Best Alternatives
BrightGaugeVizlib
Small Businesses
Yellowfin
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Score 8.0 out of 10
Supermetrics
Supermetrics
Score 10.0 out of 10
Medium-sized Companies
Reveal
Reveal
Score 10.0 out of 10
Supermetrics
Supermetrics
Score 10.0 out of 10
Enterprises
Kyvos Semantic Intelligence Layer
Kyvos Semantic Intelligence Layer
Score 9.9 out of 10
Dataiku
Dataiku
Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
BrightGaugeVizlib
Likelihood to Recommend
9.2
(14 ratings)
1.0
(2 ratings)
Usability
8.4
(7 ratings)
1.0
(2 ratings)
Support Rating
10.0
(2 ratings)
10.0
(1 ratings)
User Testimonials
BrightGaugeVizlib
Likelihood to Recommend
ConnectWise
BrightGauge lets us know when we have critical issues that need solving. A massive influx of tickets all at the same time triggers an investigation. Usually, it is tied to a server going down, which we can address. It would not be helpful for a small MSP or IT department with just a few daily tickets. The stats are better used to track a large amount of clients.
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Insightsoftware, Inc
I have read reviews where Vizlib is performing well. That was not our experience integrating Vizlib with Qlik Sense cloud as a write back capability. So, my experience is that integrating Vizlib with Qlik Sense cloud as a write back capability is probably not an area where they perform well
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Pros
ConnectWise
  • SQL queries can be presented in many different ways to illustrate the data. They can be used in lists, graphs, meter, etc.
  • The datasets frequency of updates can be customized to from 5 minutes to annually. It's very granular in this respect.
  • It allows dashboards to be shared outside your organization with clients, partners, and vendors to maximize collaboration and reporting.
Read full review
Insightsoftware, Inc
  • Visualizations
  • Forecasting
  • Storytelling
Read full review
Cons
ConnectWise
  • Annual or more than annualized data is desperately needed for MSPs to show trends, current limitation is previous 240 days for ConnectWise tickets
  • Alerts when datasets do not sync properly, I have to rely on my team to notice vs get an automated alert from BrightGauge
  • Small thing, but it would be nice to have more options on the report scheduler to enable a start date. If you wish to do it quarterly, you have to start the schedule exactly 3 months from the next run.
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Insightsoftware, Inc
  • Vizlib promised a writeback capability that it just was not able to deliver. We bought additional developer licenses for QlikSense that were not planned in the initial Vizlib discussions, but even with they were not able to implement a writeback capability.
  • I feel Support was horrible... very slow, and with inadequate expertise.
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Usability
ConnectWise
Usability is BrightGauge's strength. Granting the ability of virtually any user to be able to create a dashboard is incredibly valuable. If an organization very simple and straight forward reporting needs then BrightGauge is a perfect fit for them. Connecting to the dataset we used was very quick and easy and I imagine it would be the same for any major data source you would like to pull from.
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Insightsoftware, Inc
We have figured out how to use Vizlib features on our own on many occasions. Whenever we do run into questions, the support team is very helpful and able to help us figure out how to do things quickly. I feel features are more advanced, but we know the depth is there when we’re ready to use it
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Support Rating
ConnectWise
Anytime I have reached out to the BrightGauge support team they have been quick, responsive, and solved my issue. They go out of their way to be helpful!
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Insightsoftware, Inc
Vizlib support is awesome! We have quick turnaround times and regular updates when we open cases. It’s so good we often ask them Qlik Sense questions, rather than going to Qlik support
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Alternatives Considered
ConnectWise
I'm not aware of any other competitors to Bright Gauge that we selected. They seem to be very close to managed IT service providers and have been great at tailoring their support to the PSAs like ConnectWise, AutoTask, etc. I can see Bright Gauge getting more and more popular as time goes by
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Insightsoftware, Inc
I selected Vizlib based on several positive Qlik community forum comments. It would seem that they had a different use case than we did
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Return on Investment
ConnectWise
  • We were purchased by a large PE firm because we could easily show CSAT ratings.
  • The easily trackable stats are suitable for the C-Suite to see which division is the most profitable.
  • We won 60,000 MRR by displaying to potential customers how we track important issues with the gauges.
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Insightsoftware, Inc
  • We have had a negative experience with Vizlib... we paid for a capability that wasn't delivered, and that cost us time that could have been better spend on other priorities. Negative ROI.
Read full review
ScreenShots