Brightmine vs. KnowBe4 Compliance Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Brightmine
Score 8.5 out of 10
Mid-Size Companies (51-1,000 employees)
Brightmine (formerly XpertHR) is a global provider of people data, analytics and insight. Brightmine is a division of LexisNexis Data Services, within RELX®, a global provider of information-based analytics and decision tools. RELX serves customers in 180+ countries with 35,000+ employees.N/A
KnowBe4 Compliance Plus
Score 7.2 out of 10
N/A
KnowBe4's Compliance Plus training combines interactive real-life simulated scenarios to help teach users how to respond in a challenging situation. The content addresses difficult and sometimes chaotic topics like sexual harassment, diversity and inclusion, discrimination, and business ethics. Compliance Plus includes various types of media formats and reinforcement materials to support an organization's compliance training program.
$0.54
per month (billed annually) per seat
Pricing
BrightmineKnowBe4 Compliance Plus
Editions & Modules
No answers on this topic
3001-5000 Monthly Pricing Per Seat
$0.54
per month (billed annually) per seat
2001-3000 Monthly Pricing Per Seat
$0.62
per month (billed annually) per seat
1001-2000 Monthly Pricing Per Seat
$0.71
per month (billed annually) per seat
501-1000 Monthly Pricing Per Seat
$0.82
per month (billed annually) per seat
101-500 Monthly Pricing Per Seat
$0.93
per month (billed annually) per seat
Offerings
Pricing Offerings
BrightmineKnowBe4 Compliance Plus
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsFor organizations larger than 5,000 seats, please contact KnowBe4 for a quote. Compliance Plus is a monthly per seat price, billed annually.
More Pricing Information
Features
BrightmineKnowBe4 Compliance Plus
Learning Management
Comparison of Learning Management features of Product A and Product B
Brightmine
-
Ratings
KnowBe4 Compliance Plus
7.7
Ratings
10% below category average
Course authoring00 Ratings6.90 Ratings
Course catalog or library00 Ratings8.00 Ratings
Player/Portal00 Ratings7.80 Ratings
Learning content00 Ratings8.10 Ratings
Progress tracking & certifications00 Ratings8.30 Ratings
Learning reporting & analytics00 Ratings8.00 Ratings
Social learning00 Ratings6.80 Ratings
Gamification00 Ratings7.80 Ratings
eLearning Content
Comparison of eLearning Content features of Product A and Product B
Brightmine
-
Ratings
KnowBe4 Compliance Plus
8.1
Ratings
4% below category average
Multi-Lingual Support00 Ratings7.90 Ratings
Structured Learning00 Ratings8.00 Ratings
Course Searches00 Ratings8.10 Ratings
Historical Metrics00 Ratings8.40 Ratings
Cloud-Based Content00 Ratings8.10 Ratings
Automation & Integration00 Ratings7.80 Ratings
User Ratings
BrightmineKnowBe4 Compliance Plus
Likelihood to Recommend
8.5
(0 ratings)
8.2
(0 ratings)
Likelihood to Renew
8.8
(0 ratings)
9.1
(0 ratings)
Usability
8.8
(0 ratings)
8.2
(0 ratings)
Availability
9.1
(0 ratings)
9.1
(0 ratings)
Performance
9.1
(0 ratings)
8.2
(0 ratings)
Support Rating
9.1
(0 ratings)
9.1
(0 ratings)
Online Training
9.1
(0 ratings)
9.1
(0 ratings)
Implementation Rating
8.0
(0 ratings)
9.1
(0 ratings)
Configurability
6.5
(0 ratings)
7.3
(0 ratings)
Ease of integration
4.5
(0 ratings)
-
(0 ratings)
Product Scalability
8.3
(0 ratings)
9.1
(0 ratings)
Vendor post-sale
5.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
5.0
(0 ratings)
-
(0 ratings)
User Testimonials
BrightmineKnowBe4 Compliance Plus
Likelihood to Recommend
When troubleshooting and needing state specific compliance, I have been able to quickly access and validate data to make informed decisions. For example, when working with a multi-state population of employees, I have repeatedly used Brightmine to review state specific laws at employment separations. When working on employee handbook updates, I have been able to utilize Brightmine to review current policy requirements as well as use as a starting point for drafting policy updates. It has been a very great tool - very turnkey.
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The entire suite does well to accommodate any compliance training needs my organization has. It is easy to configure, maintain, and create reporting on. We have it enabled to be managed by our HR team for HR related trainings and our tech admins oversee any other requirements that our teams may have. Overall a solid product.
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Pros
  • Legal updates - keeping up with constant changes.
  • Great letter and other document templates.
  • Useful and well formatted Policy Templates - helping us keep up with changes to legislation.
  • Handy dashboard with trending topics, updated & last viewed items.
  • Daily newsletter updates are very useful for keeping up with current issues and changes to policies.
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  • Easy to find training modules
  • Modules are short enough to keep user attention span
  • Material within those modules are easy to understand
  • The quizzes aren't stressful to the point of fearing to fail
  • Content stays fresh, modules retire and new ones that are updated are released
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Cons
  • Frequent technology issues - the system will not be available and I get an error code. This is not good when I need to find information right then. I feel concerned when this happens because I pay a lot for the product and I expect it to be available when I need it.
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  • perhaps some pre-built content packages as template starters would be helpful
  • some better explanation of what features exist in which places and how they work
  • content customization of what topics I want under my eyes and which I do not - to cut down on the selections ("Do not show this again" or "Hide this" or "Save as a Favorite")
  • more functionality to save content topics into personal collections for later use
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Likelihood to Renew
Without realising it we use Brightmine so often and it is so beneficial as our daily roles are onerous. By having a tool there that covers such a wide variety of products we can rest assured we know if we need something we can find it on there easily. With no hassle.
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We do simply love all the products . This is the best platform we have ever used . Employees like the variety of all the module. We love the fact they are offered in so many languages. The in house produced series is so interesting. The employees no longer feel like it’s arduous.
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Usability
So simple to use and really a few clicks to finding what you need, also appreciate the layout and alphabetical organisation. Not to mention how things are written out it makes finding templates a breeze and navigating to exactly what you need. Makes a stressful job so much easier!
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From the admin side, the layout of KnowBe4 Compliance Plus is very user friendly and allows you to setup what is needed when it comes to different trainings, automatically assigning trainings to users if they've failed simulations, etc. The reporting makes it easy to identify who might need additional training. For the users, the interface clearly shows what trainings have been assigned and the deadline to complete those trainings, lets you know what trainings have already been complete, etc. It lays it out very simple to make it easy to understand for everyone.
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Reliability and Availability
It is almost always available when I need it. I have only ran into 2 situations where I received an error message and could not get logged in but was told this was a widespread issue that would quickly be resolved.
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It's always available. We have rarely encountered any issues at all. The fact that we have an assigned account manager, ensures we are getting very rapid responses and acknowledgement. This person quickly escalates any issues to the technical team and we usually get a resolution within a day or two
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Performance
Everything loads quickly and is exactly where I need it to be. I like how the sidebar breaks down different sections of policies for each state to help me find what I am looking for or gives suggestions or documents to review that may also be helpful
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Everything loads quite rapidly, and this has never been an issue. The automated summary reports that are sent to me remove me from even having to go run them. I love this platform. It's changed the way I work, and we have used a few different platforms in the past. Anybody looking should look no further. This is the best! Forget the rest.
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Support Rating
I reached out to Brightmine support when i could not get logged in and I received a personal response within hours that was very helpful! I love that it was a real person and not automated. This type of support makes me feel that their support team truly cares about getting issues fixed timely.
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Our Customer Success Manager is amazingly helpful and responsive. She meets with us every month to go over new features and help us with campaigns. Also, when we email her with questions, she usually turns around an answer in a couple of hours and never longer than a day. KnowBe4 Compliance Plus has dedicated people who really take care of their customers after the sale.
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Online Training
The people on the call training us were very friendly and knowledgeable! They helped me learn of new tabs for finding templates to create new trainings to update departments on policies and procedures. It also has great excel sheets so I can see side by side differences between states regarding different laws and compensation changes.
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Great modules geared to adults
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Implementation Rating
I didnt implement but just wanted to say the person providing the training was brilliant and guided us through each page so we knew how to navigate, also allowed us to ask a lot of questions if we needed to which was helpful. So we could go away with confidence to use it
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It was goood. It required tech support from both sides but it was not hard
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Alternatives Considered
Compared to Workday, Brightmine is more specialized and faster for HR compliance and policy work, whereas Workday is broader and stronger for core HR operations like payroll, workforce management, and analytics. We selected Brightmine because it provides more direct, practical support for compliance updates and policy creation without the complexity and configuration overhead of Workday.
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KnowBe4 has cornered the market on phishing simulation training, but their real gem is their training platform. The platform is super easy to setup, manage, and has great automation tools. Makes management trivial and if for some reason you do have an issue, their support team is top notch and will help you solve any problem or use case you might need
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Scalability
It can be used across all disciplines on our team, from recruiting to training, to our generalist team. Our legal team could also jump in and use it to research.
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We love the variety of training available. The training is available in available in numerous languages for our international business. There is always new training is constantly being released. Our users find the training entertaining yet informative. We love pushing out training on a monthly basis and making it smaller chunks. This really resonates with our busy employees. It's great that we have so much selection and that it is broken down in small chunks. I get excited when I see new training. It really gives me comfort knowing that KnowBe4 is staying on top of current and evolving trends, and rapidly releasing content. AI is occurring almost everywhere we look these days, and it's great to see freshly released content coming out a very regular basis. Being able to target different divisions within our organization with targeted job specific training is a game changer. We even have our board of directors taking training designed for executives. The tracking and the reporting also really help show the improvement, and those that need more work. The fact that we can automate training that are launched when users start within our organization also eliminated the need for manual intervention, giving me my time back as an administrator
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Return on Investment
  • Reduced legal expenditures -- I didn't have to pay lawyers to make a handbook for me.
  • First point of reference for legal questions
  • Reduces our risk and ensures we make the right legal decisions.
  • Easy to research and find content using the search function of the home page dashboard.
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  • The time saved looking for, reviewing, distributing and tracking learning/training sessions has greatly reduced as we moved to KnowBe4 Compliance Plus Dashboard. Everything is in one place and new content comes out often.
  • Individualized, train at your own pace, sessions have been a big plus for our employees. No more sitting in a classroom with others. They can now do it whenever it fits their schedule/workload.
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ScreenShots

KnowBe4 Compliance Plus Screenshots

Screenshot of the Compliance Plus library, which includes content from multiple training publishers and comes with various types of media formats.Screenshot of the Compliance Plus training module, which is accessible through the ModStore.