| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 8x8 Work | Score8.5 out of 10 | N/A | 8x8 Work is a collaboration hub for phone, video, and messaging. It brings secure unified communication and collaboration experiences to every employee. | $24 per month |
 Broadvoice | GoContact | Score9.2 out of 10 | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 per month per seat |
| 8x8 Work | Broadvoice | GoContact | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | Pricing Based on 3 Year Terms | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| 8x8 Work | Broadvoice | GoContact | |
|---|---|---|
| Considered Both Products | No answer on this topic | Chose Broadvoice | GoContact Overall better solution with regard to price, support and flexibility. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Broadvoice | GoContact Broadvoice has a very strong offering compared to some of the more well known providers in the Magic Quadrant. In my opinion they offer better support during the implementation process, which is important. They also allow you to schedule ports for a specific time, unlike some … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| 8x8 Work | Broadvoice | GoContact | ||||||||||||||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| Mobile apps |
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Online Events Security |
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| Unified Communications Platform and Collaboration |
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| 8x8 Work | Broadvoice | GoContact | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 9.1 |
| Likelihood to Renew | 9.9 | 7.1 |
| Usability | 8.7 | 8.4 |
| Availability | 8.5 | 8.8 |
| Performance | 9.1 | 7.6 |
| Support Rating | 9.9 | 8.6 |
| In-Person Training | 9.1 | 7.4 |
| Online Training | 9.0 | 8.2 |
| Implementation Rating | 9.1 | 7.1 |
| Configurability | 8.8 | 7.0 |
| Contract Terms and Pricing Model | 9.1 | 9.1 |
| Ease of integration | 9.1 | - |
| Product Scalability | 9.0 | 5.5 |
| Professional Services | 8.7 | - |
| Vendor post-sale | 8.9 | 9.1 |
| Vendor pre-sale | 8.9 | 9.1 |
