Broadvoice | GoContact vs. Comcast Business VOIP (VoiceEdge)

Broadvoice | GoContact

543 Reviews and Ratings

Comcast Business VOIP (VoiceEdge)

16 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Broadvoice \| GoContact	Score9.2 out of 10	N/A	Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations.	$10 per month per seat
Comcast Business VOIP (VoiceEdge)	Score5.2 out of 10	N/A	Comcast Business VOIP is a telephony and VoIP software solution available under the VoiceEdge brand, supporting mobile telephony, SIP trunking, cloud PBX, as well as Unified Communications features with the higher tier Business VoiceEdge edition that supplies users with a softphone, readable voicemail, audio-conference hosting, and screen sharing.	N/A

Pricing

Broadvoice | GoContact

Comcast Business VOIP (VoiceEdge)

b-hive Standard Seat - Call Paths: $7
per month
b-hive Metered Seat Cloud PBX: $10
per month per user
b-hive Pro Seat - Call Paths: $10
per month
SIP Trunking - Metered: $11
per month per user
SIP Trunking - Unlimited: $17
per month per user
b-hive Standard Seat Cloud PBX: $18
per month per user
b-hive Pro Seat Cloud PBX: $23
per month per user
Contact Center: Contact Sales

No answers on this topic

Pricing Offerings
Broadvoice \| GoContact	Comcast Business VOIP (VoiceEdge)
Free Trial
Yes	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Optional

No setup fee

Pricing Based on 3 Year Terms

—

Community Pulse
Key User Insights
	Broadvoice \| GoContact	Comcast Business VOIP (VoiceEdge)
Considered Both Products	Broadvoice Verified User Chose Broadvoice \| GoContact Broadvoice has better customer service that comcast business voice edge. we experienced outages with comcast and when we had outages both the phones and the internet were down; so our clients were unable to reach us, sometimes for hours during regular business days. Calling … Incentivized Helpful? Justin Motley IT manager in Information Technology at Eagle Eye Outfitters (Retail, 51-200 employees) Chose Broadvoice \| GoContact We've had a few phone vendors over the years and their main item, the phone, usually worked. Now past that, all other features or needs were hardly ever met. With Broadvoice, our experience has been amazing. The call quality, the ease of use on the admin portal and b-hive app, … Incentivized Helpful? Terri Thompson Finance Manager in Finance and Accounting at Renegade Marine (Retail, 11-50 employees) Chose Broadvoice \| GoContact Comcast could not provide the uninterrupted service that we have with Broadvoice Incentivized Helpful?	Comcast Business No answer on this topic
	Would buy again
	No answers on this topic	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	No answers on this topic	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

Features

Broadvoice | GoContact

Comcast Business VOIP (VoiceEdge)

Comparison of Performance & Compatibility of Online Events Software features of Broadvoice | GoContact and Comcast Business VOIP (VoiceEdge)
Feature	Broadvoice \| GoContact 8.7 125 Ratings	Comcast Business VOIP (VoiceEdge) - Ratings
High quality audio	8.7124 Ratings	00 Ratings
High quality video	8.739 Ratings	00 Ratings

Comparison of Screen Sharing features of Broadvoice | GoContact and Comcast Business VOIP (VoiceEdge)
Feature	Broadvoice \| GoContact 8.7 28 Ratings	Comcast Business VOIP (VoiceEdge) - Ratings
Desktop sharing	8.728 Ratings	00 Ratings

Comparison of Online Meetings / Events features of Broadvoice | GoContact and Comcast Business VOIP (VoiceEdge)
Feature	Broadvoice \| GoContact 8.9 29 Ratings	Comcast Business VOIP (VoiceEdge) - Ratings
Calendar integration	8.924 Ratings	00 Ratings
Meeting initiation	8.926 Ratings	00 Ratings
Record meetings / events	8.921 Ratings	00 Ratings

Comparison of Online Events Collaboration features of Broadvoice | GoContact and Comcast Business VOIP (VoiceEdge)
Feature	Broadvoice \| GoContact 8.7 23 Ratings	Comcast Business VOIP (VoiceEdge) - Ratings
Live chat	8.723 Ratings	00 Ratings

Comparison of Online Events Security features of Broadvoice | GoContact and Comcast Business VOIP (VoiceEdge)
Feature	Broadvoice \| GoContact 8.7 46 Ratings	Comcast Business VOIP (VoiceEdge) - Ratings
User authentication	8.740 Ratings	00 Ratings
Participant roles & permissions	8.745 Ratings	00 Ratings

Comparison of Cloud PBX features of Broadvoice | GoContact and Comcast Business VOIP (VoiceEdge)
Feature	Broadvoice \| GoContact 8.5 137 Ratings	Comcast Business VOIP (VoiceEdge) 7.7 7 Ratings
Hosted PBX	8.685 Ratings	5.74 Ratings
Multi-level Interactive Voice Response (IVR)	8.462 Ratings	7.04 Ratings
Directory of employee names	8.5117 Ratings	8.07 Ratings
User templates	00 Ratings	9.05 Ratings
Call reports	00 Ratings	9.06 Ratings

Comparison of Call Management features of Broadvoice | GoContact and Comcast Business VOIP (VoiceEdge)
Feature	Broadvoice \| GoContact 8.5 166 Ratings	Comcast Business VOIP (VoiceEdge) 8.5 7 Ratings
Answering rules	8.7144 Ratings	9.97 Ratings
Call recording	8.9109 Ratings	4.95 Ratings
Call park	8.7136 Ratings	9.96 Ratings
Call screening	8.7117 Ratings	7.97 Ratings
Message alerts	8.5132 Ratings	9.97 Ratings
Business SMS/External Messaging	8.065 Ratings	00 Ratings
Online Fax	8.178 Ratings	00 Ratings
Voicemail Transcription	8.794 Ratings	00 Ratings

Comparison of Mobile apps features of Broadvoice | GoContact and Comcast Business VOIP (VoiceEdge)
Feature	Broadvoice \| GoContact 8.5 117 Ratings	Comcast Business VOIP (VoiceEdge) 6.1 7 Ratings
Mobile app for iOS	8.4106 Ratings	3.25 Ratings
Mobile app for Android	8.665 Ratings	8.95 Ratings

Comparison of Unified Communications Platform and Collaboration features of Broadvoice | GoContact and Comcast Business VOIP (VoiceEdge)
Feature	Broadvoice \| GoContact 8.7 63 Ratings	Comcast Business VOIP (VoiceEdge) - Ratings
Centralized communications management	8.754 Ratings	00 Ratings
Team messaging	8.836 Ratings	00 Ratings
Team document sharing	8.923 Ratings	00 Ratings
Call and meeting analytics	8.437 Ratings	00 Ratings

Comparison of VoIP system collaboration features of Broadvoice | GoContact and Comcast Business VOIP (VoiceEdge)
Feature	Broadvoice \| GoContact - Ratings	Comcast Business VOIP (VoiceEdge) 9.0 3 Ratings
Video conferencing	00 Ratings	9.02 Ratings
Audio conferencing	00 Ratings	9.03 Ratings
Video screen sharing	00 Ratings	9.01 Ratings
Instant messaging	00 Ratings	9.02 Ratings

User Ratings
	Broadvoice \| GoContact	Comcast Business VOIP (VoiceEdge)
Likelihood to Recommend	9.1 (313 ratings)	7.9 (7 ratings)
Likelihood to Renew	7.0 (21 ratings)	- (0 ratings)
Usability	8.4 (70 ratings)	- (0 ratings)
Availability	8.8 (2 ratings)	- (0 ratings)
Performance	7.6 (2 ratings)	- (0 ratings)
Support Rating	8.6 (19 ratings)	8.0 (1 ratings)
In-Person Training	7.4 (3 ratings)	- (0 ratings)
Online Training	8.2 (2 ratings)	- (0 ratings)
Implementation Rating	7.1 (9 ratings)	- (0 ratings)
Configurability	7.0 (2 ratings)	- (0 ratings)
Contract Terms and Pricing Model	9.1 (1 ratings)	- (0 ratings)
Product Scalability	5.5 (2 ratings)	- (0 ratings)
Vendor post-sale	9.1 (3 ratings)	- (0 ratings)
Vendor pre-sale	9.1 (3 ratings)	- (0 ratings)