Broadvoice | GoContact vs. Five9
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Broadvoice | GoContact | Score9.2 out of 10 | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 per month per seat |
 Five9 | Score8.4 out of 10 | N/A | Five9 is cloud contact center software for inbound, outbound, blended, or multi-channel operations. This solution includes management capabilities such as campaign management, quality monitoring, real-time and historical reporting, and call recording. | $119 per month |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Pricing Based on 3 Year Terms | Five9 offers pricing options to suit your business needs: Monthly On-Demand —Companies looking to quickly scale their operations with minimum costs Per-Minute Fees — Products such as voice message broadcasting or IVR with Speech recognition Annual Contracts — Reduced fee compared to monthly on-demand pricing | ||||||||||||||
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Online Events Security |
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| Cloud PBX |
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| Call Management |
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| Mobile apps |
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| Unified Communications Platform and Collaboration |
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| Contact Center Software |
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| Workforce Optimization (WFO) |
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| Broadvoice | GoContact | Five9 | |
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| Likelihood to Recommend | 9.1 | 6.5 |
| Likelihood to Renew | 7.0 | 10.0 |
| Usability | 8.4 | 9.0 |
| Availability | 8.8 | 9.0 |
| Performance | 7.6 | 8.0 |
| Support Rating | 8.6 | 9.0 |
| In-Person Training | 7.4 | - |
| Online Training | 8.2 | 10.0 |
| Implementation Rating | 7.1 | 10.0 |
| Configurability | 7.0 | 9.0 |
| Contract Terms and Pricing Model | 9.1 | 8.0 |
| Ease of integration | - | 9.0 |
| Product Scalability | 5.5 | 9.0 |
| Professional Services | - | 9.0 |
| Vendor post-sale | 9.1 | 8.0 |
| Vendor pre-sale | 9.1 | 8.0 |