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Broadvoice | GoContact vs. Google Hangouts (Classic)

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Broadvoice | GoContact

543 Reviews and Ratings

Google Hangouts (Classic)

522 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Broadvoice | GoContact

    Score9.2 out of 10
    		N/ABroadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations.

    $10

    per month per seat

    Google Hangouts (Classic)

    Score8.7 out of 10
    		N/AThe classic version of Google Hangouts included messaging, voice, VoIP, and video call capabilities. It was replaced by the Hangouts Chat collaboration tool, and Google continues to support conferencing via the new Hangouts Meet.N/A
    Pricing
    Broadvoice | GoContactGoogle Hangouts (Classic)
    Editions & Modules
    b-hive Standard Seat - Call Paths
    $7
    per month
    b-hive Metered Seat Cloud PBX
    $10
    per month per user
    b-hive Pro Seat - Call Paths
    $10
    per month
    SIP Trunking - Metered
    $11
    per month per user
    SIP Trunking - Unlimited
    $17
    per month per user
    b-hive Standard Seat Cloud PBX
    $18
    per month per user
    b-hive Pro Seat Cloud PBX
    $23
    per month per user
    Contact Center
    Contact Sales
    No answers on this topic
    Offerings
    Pricing Offerings
    Broadvoice | GoContactGoogle Hangouts (Classic)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsPricing Based on 3 Year Terms—
    More Pricing Information
    Features
    Broadvoice | GoContactGoogle Hangouts (Classic)
    Performance & Compatibility of Online Events Software
    Comparison of Performance & Compatibility of Online Events Software features of Broadvoice | GoContact and Google Hangouts (Classic)
    Feature
    Broadvoice | GoContact
    8.7
    125 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    High quality audio8.7124 Ratings00 Ratings
    High quality video8.739 Ratings00 Ratings
    Screen Sharing
    Comparison of Screen Sharing features of Broadvoice | GoContact and Google Hangouts (Classic)
    Feature
    Broadvoice | GoContact
    8.7
    28 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    Desktop sharing8.728 Ratings00 Ratings
    Online Meetings / Events
    Comparison of Online Meetings / Events features of Broadvoice | GoContact and Google Hangouts (Classic)
    Feature
    Broadvoice | GoContact
    8.9
    29 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    Calendar integration8.924 Ratings00 Ratings
    Meeting initiation8.926 Ratings00 Ratings
    Record meetings / events8.921 Ratings00 Ratings
    Online Events Collaboration
    Comparison of Online Events Collaboration features of Broadvoice | GoContact and Google Hangouts (Classic)
    Feature
    Broadvoice | GoContact
    8.7
    23 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    Live chat8.723 Ratings00 Ratings
    Online Events Security
    Comparison of Online Events Security features of Broadvoice | GoContact and Google Hangouts (Classic)
    Feature
    Broadvoice | GoContact
    8.7
    46 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    User authentication8.740 Ratings00 Ratings
    Participant roles & permissions8.745 Ratings00 Ratings
    Cloud PBX
    Comparison of Cloud PBX features of Broadvoice | GoContact and Google Hangouts (Classic)
    Feature
    Broadvoice | GoContact
    8.5
    137 Ratings
    Google Hangouts (Classic)
    6.3
    57 Ratings
    Hosted PBX8.685 Ratings6.915 Ratings
    Multi-level Interactive Voice Response (IVR)8.462 Ratings7.725 Ratings
    Directory of employee names8.5117 Ratings3.045 Ratings
    User templates00 Ratings5.022 Ratings
    Call reports00 Ratings9.034 Ratings
    Call Management
    Comparison of Call Management features of Broadvoice | GoContact and Google Hangouts (Classic)
    Feature
    Broadvoice | GoContact
    8.5
    166 Ratings
    Google Hangouts (Classic)
    8.0
    66 Ratings
    Answering rules8.7144 Ratings8.033 Ratings
    Call recording8.9109 Ratings7.937 Ratings
    Call park8.7136 Ratings7.018 Ratings
    Call screening8.7117 Ratings9.036 Ratings
    Message alerts8.5132 Ratings8.058 Ratings
    Business SMS/External Messaging8.065 Ratings00 Ratings
    Online Fax8.178 Ratings00 Ratings
    Voicemail Transcription8.794 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Broadvoice | GoContact and Google Hangouts (Classic)
    Feature
    Broadvoice | GoContact
    8.5
    117 Ratings
    Google Hangouts (Classic)
    8.0
    85 Ratings
    Mobile app for iOS8.4106 Ratings8.173 Ratings
    Mobile app for Android8.665 Ratings8.071 Ratings
    Unified Communications Platform and Collaboration
    Comparison of Unified Communications Platform and Collaboration features of Broadvoice | GoContact and Google Hangouts (Classic)
    Feature
    Broadvoice | GoContact
    8.7
    63 Ratings
    Google Hangouts (Classic)
    -
    Ratings
    Centralized communications management8.754 Ratings00 Ratings
    Team messaging8.836 Ratings00 Ratings
    Team document sharing8.923 Ratings00 Ratings
    Call and meeting analytics8.437 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Broadvoice | GoContact and Google Hangouts (Classic)
    Feature
    Broadvoice | GoContact
    -
    Ratings
    Google Hangouts (Classic)
    8.6
    84 Ratings
    Video conferencing00 Ratings9.079 Ratings
    Audio conferencing00 Ratings9.079 Ratings
    Video screen sharing00 Ratings7.148 Ratings
    Instant messaging00 Ratings9.052 Ratings
    User Ratings
    Broadvoice | GoContactGoogle Hangouts (Classic)
    Likelihood to Recommend
    9.1
    (313 ratings)
    8.0
    (91 ratings)
    Likelihood to Renew
    7.1
    (21 ratings)
    10.0
    (1 ratings)
    Usability
    8.4
    (70 ratings)
    8.0
    (7 ratings)
    Availability
    8.8
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.6
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.6
    (19 ratings)
    8.0
    (36 ratings)
    In-Person Training
    7.4
    (3 ratings)
    -
    (0 ratings)
    Online Training
    8.2
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.1
    (9 ratings)
    -
    (0 ratings)
    Configurability
    7.0
    (2 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    5.5
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (3 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (3 ratings)
    -
    (0 ratings)