Broadvoice | GoContact vs. MiCloud Connect
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Broadvoice | GoContact | Score9.2 out of 10 | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 per month per seat |
MiCloud Connect | Score7.8 out of 10 | N/A | MiCloud Connect is a business communications solution for contact centers that includes features like IP PBX telephony service, desk phones, softphone, and collaboration tools. It is integrable with other business communication technology, including Microsoft Outlook and CRM software. | $20.99 per user/per month |
| Broadvoice | GoContact | MiCloud Connect | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Pricing Based on 3 Year Terms | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Broadvoice | GoContact | MiCloud Connect | ||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Performance & Compatibility of Online Events Software |
| ||||||||||||||||||||||||||||
| Screen Sharing |
| ||||||||||||||||||||||||||||
| Online Meetings / Events |
| ||||||||||||||||||||||||||||
| Online Events Collaboration |
| ||||||||||||||||||||||||||||
| Online Events Security |
| ||||||||||||||||||||||||||||
| Cloud PBX |
| ||||||||||||||||||||||||||||
| Call Management |
| ||||||||||||||||||||||||||||
| Mobile apps |
| ||||||||||||||||||||||||||||
| Unified Communications Platform and Collaboration |
| ||||||||||||||||||||||||||||
| VoIP system collaboration |
| ||||||||||||||||||||||||||||
| Broadvoice | GoContact | MiCloud Connect | |
|---|---|---|
| Likelihood to Recommend | 9.1 | 8.3 |
| Likelihood to Renew | 7.1 | 8.6 |
| Usability | 8.4 | 8.0 |
| Availability | 8.8 | 10.0 |
| Performance | 7.6 | 5.1 |
| Support Rating | 8.6 | 3.5 |
| In-Person Training | 7.4 | 6.0 |
| Online Training | 8.2 | 2.0 |
| Implementation Rating | 7.1 | 9.6 |
| Configurability | 7.0 | 6.4 |
| Contract Terms and Pricing Model | 9.1 | - |
| Ease of integration | - | 9.1 |
| Product Scalability | 5.5 | 7.6 |
| Vendor post-sale | 9.1 | 9.1 |
| Vendor pre-sale | 9.1 | 9.1 |