Broadvoice | GoContact vs. OpenPhone
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Broadvoice | GoContact | Score9.1 out of 10 | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 per month per seat |
OpenPhone | Score9.3 out of 10 | N/A | OpenPhone, a business phone service from the company of the same name in San Francisco, adds work phone numbers to existing devices. No new hardware required; all that's required is an app. Extended services include a lightweight contact management CRM, and customer service team management (e.g. shared inbox) features. | $15 per month per user |
| Broadvoice | GoContact | OpenPhone | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules |
|
| ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Pricing Based on 3 Year Terms | Discounts available for annual pricing. | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Broadvoice | GoContact | OpenPhone | ||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Performance & Compatibility of Online Events Software |
| ||||||||||||||||||||||||||||
| Screen Sharing |
| ||||||||||||||||||||||||||||
| Online Meetings / Events |
| ||||||||||||||||||||||||||||
| Online Events Collaboration |
| ||||||||||||||||||||||||||||
| Online Events Security |
| ||||||||||||||||||||||||||||
| Cloud PBX |
| ||||||||||||||||||||||||||||
| Call Management |
| ||||||||||||||||||||||||||||
| Mobile apps |
| ||||||||||||||||||||||||||||
| Unified Communications Platform and Collaboration |
| ||||||||||||||||||||||||||||
| VoIP system collaboration |
| ||||||||||||||||||||||||||||
| Broadvoice | GoContact | OpenPhone | |
|---|---|---|
| Likelihood to Recommend | 9.1 | 9.0 |
| Likelihood to Renew | 7.0 | - |
| Usability | 8.4 | 7.2 |
| Availability | 8.8 | 1.0 |
| Performance | 7.6 | 1.0 |
| Support Rating | 8.6 | 1.0 |
| In-Person Training | 7.4 | - |
| Online Training | 8.2 | - |
| Implementation Rating | 7.1 | - |
| Configurability | 7.0 | - |
| Contract Terms and Pricing Model | 9.1 | 1.0 |
| Product Scalability | 5.5 | 1.0 |
| Vendor post-sale | 9.1 | 1.0 |
| Vendor pre-sale | 9.1 | 1.0 |