Broadvoice | GoContact vs. OpenText CX-E Voice
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Broadvoice | GoContact | Score9.2 out of 10 | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 per month per seat |
OpenText CX-E Voice | Score8.5 out of 10 | Small Businesses (1-50 employees) | OpenTextâ„¢ CX-E Voice adds new functions to existing infrastructure to improve communications efficiency, mobility, security and customer satisfaction. The unified communications solution delivers unified messaging, voicemail, transcription, interactive voice response (IVR), call center, a speech-driven personal assistant and automated attendant as well as automated call and text notifications. | N/A |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Pricing Based on 3 Year Terms | — | ||||||||||||||
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| Performance & Compatibility of Online Events Software |
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| Cloud PBX |
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| Call Management |
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| Unified Communications Platform and Collaboration |
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| Broadvoice | GoContact | OpenText CX-E Voice | |
|---|---|---|
| Likelihood to Recommend | 9.1 | 8.2 |
| Likelihood to Renew | 7.1 | - |
| Usability | 8.4 | - |
| Availability | 8.8 | - |
| Performance | 7.6 | - |
| Support Rating | 8.6 | - |
| In-Person Training | 7.4 | - |
| Online Training | 8.2 | - |
| Implementation Rating | 7.1 | - |
| Configurability | 7.0 | - |
| Contract Terms and Pricing Model | 9.1 | - |
| Product Scalability | 5.5 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |