| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Broadvoice | GoContact | Score9.2 out of 10 | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 per month per seat |
 RingEX | Score8.6 out of 10 | N/A | RingEx is a cloud-based VoIP solution available via computer mobile application. It features video and audio conferencing, desktop phone rentals, collaboration tools, and integrations with other business applications. Plans are available on a monthly, per user subscription basis. | $19.99 per month |
| Broadvoice | GoContact | RingEX | |||||||||||||||
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Pricing Based on 3 Year Terms | Pricing above is per/month paid annually. Pricing increases when paid monthly. Essentials - $29.99/month (paid monthly) Standard - $37.99/month (paid monthly) Premium - $44.99/month (paid monthly) Ultimate - $59.99/month (paid monthly) | ||||||||||||||
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| Broadvoice | GoContact | RingEX | |
|---|---|---|
| Considered Both Products | Chose Broadvoice | GoContact Broadvoice has a very strong offering compared to some of the more well known providers in the Magic Quadrant. In my opinion they offer better support during the implementation process, which is important. They also allow you to schedule ports for a specific time, unlike some … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Broadvoice | GoContact | RingEX | ||||||||||||||||||||||||||||
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| Cloud PBX |
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| Broadvoice | GoContact | RingEX | |
|---|---|---|
| Likelihood to Recommend | 9.1 | 8.5 |
| Likelihood to Renew | 7.1 | 8.9 |
| Usability | 8.4 | 8.7 |
| Availability | 8.8 | 9.3 |
| Performance | 7.6 | 8.0 |
| Support Rating | 8.6 | 5.3 |
| In-Person Training | 7.4 | 7.3 |
| Online Training | 8.2 | - |
| Implementation Rating | 7.1 | 8.1 |
| Configurability | 7.0 | 7.0 |
| Contract Terms and Pricing Model | 9.1 | 1.0 |
| Ease of integration | - | 9.0 |
| Product Scalability | 5.5 | 10.0 |
| Professional Services | - | 1.0 |
| Vendor post-sale | 9.1 | 4.0 |
| Vendor pre-sale | 9.1 | 8.0 |
