Broadvoice | GoContact vs. Zendesk Talk
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Broadvoice | GoContact | Score9.2 out of 10 | N/A | Broadvoice is a provider of hosted voice, UCaaS, CCaaS, and CX solutions for small and mid-market enterprises and BPOs. Broadvoice solutions offer enterprise-class features to simplify communications and streamline operations. | $10 per month per seat |
 Zendesk Talk | Score8.6 out of 10 | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
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| Editions & Modules |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | Pricing Based on 3 Year Terms | — | ||||||||||||||
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| Performance & Compatibility of Online Events Software |
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| Cloud PBX |
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| Call Management |
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| Unified Communications Platform and Collaboration |
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| Contact Center Software |
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| Broadvoice | GoContact | Zendesk Talk | |
|---|---|---|
| Likelihood to Recommend | 9.1 | 9.9 |
| Likelihood to Renew | 7.1 | - |
| Usability | 8.4 | 10.0 |
| Availability | 8.8 | - |
| Performance | 7.6 | - |
| Support Rating | 8.6 | 5.0 |
| In-Person Training | 7.4 | - |
| Online Training | 8.2 | - |
| Implementation Rating | 7.1 | - |
| Configurability | 7.0 | - |
| Contract Terms and Pricing Model | 9.1 | - |
| Product Scalability | 5.5 | - |
| Vendor post-sale | 9.1 | - |
| Vendor pre-sale | 9.1 | - |