BSI Customer Suite vs. Hearsay, now part of Yext
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 BSI Customer Suite | N/A | N/A | The BSI Customer Suite, from BSI headquartered in Baden, includes integrated solutions for Customer Relationship Management (CRM), Customer Experience (CX), Data Management (CDP), Customer Insights and Artificial Intelligence (AI). BSI aims to help companies delight their customers in real time along the entire customer journey. Thus, marketing, sales, and service teams have everything they need for cross-channel, automated, and personalized customer communication. For the retail, banking and… | N/A |
 Hearsay, now part of Yext | Score8.9 out of 10 | N/A | After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools. | N/A |
| BSI Customer Suite | Hearsay, now part of Yext | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| BSI Customer Suite | Hearsay, now part of Yext | |
|---|---|---|
| Likelihood to Recommend | - | 9.0 |
| Usability | - | 9.0 |
| Support Rating | - | 9.0 |