BSI Customer Suite

The BSI Customer Suite, from BSI headquartered in Baden, includes integrated solutions for Customer Relationship Management (CRM), Customer Experience (CX), Data Management (CDP), Customer Insights and Artificial Intelligence (AI). BSI aims to help companies delight their customers in real time along the entire customer journey. Thus, marketing, sales, and service teams have everything they need for cross-channel, automated, and personalized customer communication. For the retail, banking and insurance industries, BSI provides specially designed solutions based industry expertise. Established in 1996, BSI has eight locations in Germany and Switzerland. The company is organized as a network without hierarchies, an organizational structure for which it boasts having won several employer awards.