TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Buffer

    Score8.4 out of 10
    Small Businesses (1-50 employees)
    Buffer is a social sharing tool. When browsing content, clicking on the Buffer icon automatically stores the content and schedules posts to social media channels throughout the day.

    $6

    per month per channel

    Meltwater

    Score8.1 out of 10
    N/AMeltwater Media Intelligence platform is a set of public relations software tools for media monitoring, social media monitoring, and collecting brand insights. The four areas of functionality are Monitor, Analyze, Distribute, and Engage. (Note that this product combines features from the vendor Meltwater's former Buzz, Press, and News products.)N/A
    Pricing
    BufferMeltwater
    Editions & Modules
    Free
    $0
    Essentials
    $6
    per month per channel
    Team
    $12
    per month per channel
    No answers on this topic
    Offerings
    Pricing Offerings
    BufferMeltwater
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsA discount is offered for annual billing.—
    More Pricing Information
    Community Pulse
    BufferMeltwater
    Considered Both Products
    Buffer
    No answer on this topic
    Meltwater
    Chose Meltwater
    We love Meltwater for all the extra features, with the abilities to customize. A lot of other PR software doesn't allow for that kind of drill-down, so I really appreciate that from Meltwater.
    Incentivized
    Chose Meltwater
    Meltwater far exceeds Compete PRO because Compete never generated robust reports for us. It only allowed us to look up certain circulation numbers.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    BufferMeltwater
    Publishing
    Comparison of Publishing features of Buffer and Meltwater
    Feature
    Buffer
    8.6
    68 Ratings
    Meltwater
    -
    Ratings
    Content planning and scheduling9.068 Ratings00 Ratings
    Content optimization8.061 Ratings00 Ratings
    Workflow management8.857 Ratings00 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Buffer and Meltwater
    Feature
    Buffer
    8.3
    63 Ratings
    Meltwater
    -
    Ratings
    Campaign success analytics8.363 Ratings00 Ratings
    Account management
    Comparison of Account management features of Buffer and Meltwater
    Feature
    Buffer
    9.0
    65 Ratings
    Meltwater
    -
    Ratings
    Role-based user permissions & privileges9.052 Ratings00 Ratings
    Mobile access9.062 Ratings00 Ratings
    User Ratings
    BufferMeltwater
    Likelihood to Recommend
    8.8
    (88 ratings)
    8.0
    (73 ratings)
    Likelihood to Renew
    8.0
    (14 ratings)
    8.0
    (9 ratings)
    Usability
    9.0
    (24 ratings)
    9.0
    (4 ratings)
    Availability
    8.2
    (2 ratings)
    10.0
    (1 ratings)
    Performance
    8.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    6.1
    (23 ratings)
    7.5
    (28 ratings)
    In-Person Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    8.0
    (2 ratings)
    6.1
    (2 ratings)
    Configurability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    8.6
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    1.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)