Buffer vs. SAP Cloud for Social Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Buffer | Score8.4 out of 10 | Small Businesses (1-50 employees) | Buffer is a social sharing tool. When browsing content, clicking on the Buffer icon automatically stores the content and schedules posts to social media channels throughout the day. | $6 per month per channel |
 SAP Cloud for Social Engagement | Score8 out of 10 | N/A | Platform designed to listen for brand mentions and then engage with customers regarding customer service issues. Includes tools for collaboration within teams or across organizations to resolve issues efficiently. | N/A |
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | A discount is offered for annual billing. | — | ||||||||||||||
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| Publishing |
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| Reporting/analytics |
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| Account management |
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| Listening/monitoring |
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| Engagement |
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| Marketing |
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| Channel coverage/integration |
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| Buffer | SAP Cloud for Social Engagement | |
|---|---|---|
| Likelihood to Recommend | 8.8 | 10.0 |
| Likelihood to Renew | 8.0 | - |
| Usability | 9.0 | 10.0 |
| Availability | 8.2 | - |
| Performance | 8.0 | - |
| Support Rating | 6.1 | 10.0 |
| Implementation Rating | 8.0 | - |
| Configurability | 10.0 | - |
| Product Scalability | 8.6 | - |