Calabrio ONE vs. Kronos Workforce Dimensions / UKG Dimensions (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Calabrio ONE | Score9.8 out of 10 | N/A | Calabrio One is a workforce optimization (WFO) platform for call centers, combining workforce management with call recording and analytics, from Calabrio headquartered in Minneapolis, MN. | N/A |
Kronos Workforce Dimensions / UKG Dimensions (discontinued) | Score8 out of 10 | N/A | Kronos Workforce Dimensions, later UKG Dimensions was a solution used to automate critical workforce processes such as timekeeping, scheduling, and leave management. The product has been discontinued, and is no longer available for purchase. | N/A |
| Calabrio ONE | Kronos Workforce Dimensions / UKG Dimensions (discontinued) | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | Optional | Optional | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Calabrio ONE | Kronos Workforce Dimensions / UKG Dimensions (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 8.9 | 7.1 |
| Likelihood to Renew | 8.0 | - |
| Usability | 7.0 | 6.9 |
| Support Rating | 6.0 | 7.0 |
| Implementation Rating | 7.0 | - |