| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Calabrio ONE | Score9.8 out of 10 | N/A | Calabrio One is a workforce optimization (WFO) platform for call centers, combining workforce management with call recording and analytics, from Calabrio headquartered in Minneapolis, MN. | N/A |
 UKG Workforce Central (discontinued) | Score5.1 out of 10 | N/A | UKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued. | N/A |
| Calabrio ONE | UKG Workforce Central (discontinued) | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | Optional | Required | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Calabrio ONE | UKG Workforce Central (discontinued) | |
|---|---|---|
| Considered Both Products | Chose Calabrio ONE Both applications are used for different jobs. They serve different purposes and they do their jobs well. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info | Chose UKG Workforce Central (discontinued) Kronos Workforce Central and Calabrio ONE are used for two completely different tasks, so it's hard to compare the two. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Calabrio ONE | UKG Workforce Central (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 8.9 | 6.6 |
| Likelihood to Renew | 8.0 | 5.0 |
| Usability | 7.0 | - |
| Support Rating | 6.0 | 7.1 |
| Online Training | - | 8.0 |
| Implementation Rating | 7.0 | - |
