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Calabrio WFM vs. UKG Workforce Central (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Calabrio WFM

    Score8.4 out of 10
    N/AFormerly Teleopti, Calabrio WFM may be used for call centers, back offices, branches and stores. It integrates with ZOOM International's ZOOM Quality Management (QM) Suite for a total call center optimization solution.N/A

    UKG Workforce Central (discontinued)

    Score5.1 out of 10
    N/AUKG Workforce Central (formerly Kronos Workforce Central) was a suite of HR Management offerings targeted mainly at enterprise customers with larger-scale and more complex HR and workforce management issues. The product is discontinued.N/A
    Pricing
    Calabrio WFMUKG Workforce Central (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Calabrio WFMUKG Workforce Central (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details
    More Pricing Information
    Community Pulse
    Calabrio WFMUKG Workforce Central (discontinued)
    Considered Both Products
    Calabrio
    Chose Calabrio WFM
    We selected Teleopti because we knew shift bids would be one of our top priorities and it came highly recommended in that space. We also were hoping for more advanced PTO management features but that is not a deal breaker for us thankfully. We had demos from all the major WFM …
    Incentivized
    Discontinued Products
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
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    User Ratings
    Calabrio WFMUKG Workforce Central (discontinued)
    Likelihood to Recommend
    10.0
    (10 ratings)
    6.6
    (38 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    5.0
    (11 ratings)
    Usability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    7.1
    (8 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)