Camunda vs. Flokzu Cloud BPM

Camunda Platform is well suited for scenarios where there are different stages in a business flow and the flow is driven by user action at each stage. For example placing of an order on an ecommerce platform. Depending on whether user was able to make the payment or not the workflow would go to dispatch or retry stage. Now the retry stage would trigger further actions like sending follow up emails etc. Likewise, dispatch stage would have a different set of actions. Since every order is important and we need to know where it stands, using Camunda Platform is imperative. Camunda Platform might not be a right choice where just a one off thing needs to be done. For example, uploading of product information by user or periodic processing of heavy images by a worker. These are all either one step processes or periodic automated processes where we can track the status without using a business modeler like Camunda Platform.

Incentivized

• Distributed teams (like our case), from all over Argentina, Paraguay, Perú, and Uruguay.
• Collaborative needs, like sharing documents, getting approvals.
• Manager needs: supporting alerts (deadlines and reminders) and custom reports for performance tracking.
• Tracking needs: when you need to know where a request, or a proposal, or a claim or a commercial lead is.

• Task orchestration
• Freeware
• Graphical interface allows normal users to understand business process model diagrams more intuitively

Incentivized

• Process Versioning and automatic migration to the latest version.
• Process Sandbox lets you test and try processes before going to production.
• BPMN 2.0 support.
• Real Low-Code (no programming skills needed).
• Zapier and WebService integration out of the box.
• 100% cloud (no installments or complex configurations needed).
• An easy method to add new users/roles.

• Documentation - It is usually daunting for beginners because of lack of good documentation
• Simplified setup on local machine for Camunda Server would help developers test changes quickly
• Easier migration from one deployment version of a Camunda process to another deployment version would help in making changes and deploying them faster.
• Heap memory management becomes issue at times resulting in stuck processes. This needs to be resolved.

Incentivized

• Doesn't allow to use the product as white-label.
• Doesn't include connectors to SAP (it could be connected via Web Services).

I'm not an expert, nor IT girl, but Flokzu has been so easy to use and setup that I could do it by myself.

Camunda provides pretty standard product support offerings.

Nice people both on chat and e-mail, always willing to help us.

BPMN support. More powerful process modeler. Better customer support.

• We've built a good business around developing and deploying Camunda for our clients over the last 7 years.
• Our clients are finding it a cost-effective way to try before they buy.
• There's an over-reliance on big offshore outsourcing shops, which hurts ROI and success rates.

• Not allowed to publish the ROI, but I can tell you it has been a great investment.
• The more relevant outcome has been the ability to deploy new process and new versions of existing processes in hours/days.
• The knowledge base and easy of use made us autonomous, so we don't need external consultancy services.