| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Capsule CRM | Score8.2 out of 10 | N/A | Capsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month. | $18 per month per user |
 ClickUp | Score8.5 out of 10 | Small Businesses (1-50 employees) | ClickUp is an all-in-one productivity platform. It’s a hub where teams can come together to plan, organize, and collaborate on work using tasks, Docs, Chat, Goals, and Whiteboard. Customized with just a few clicks, ClickUp helps teams of all types and sizes deliver work more effectively, to boost productivity to new heights. ClickUp aims to make the world more productive by removing friction caused by using many different applications. The platform boasts millions… | $0 per month per seat |
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| Considered Both Products | | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
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| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Capsule CRM | ClickUp | ||||||||||||||||||||||||||||||||||||||||
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| Capsule CRM | ClickUp | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 8.6 |
| Likelihood to Renew | - | 7.3 |
| Usability | 8.6 | 7.8 |
| Availability | - | 9.5 |
| Performance | - | 8.0 |
| Support Rating | 8.6 | 9.4 |
| Online Training | - | 10.0 |
| Implementation Rating | - | 7.9 |
| Configurability | - | 8.0 |
| Contract Terms and Pricing Model | - | 5.0 |
| Ease of integration | - | 7.0 |
| Product Scalability | - | 8.9 |
| Professional Services | - | 5.0 |
| Vendor post-sale | - | 5.0 |
| Vendor pre-sale | - | 5.0 |