| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Capsule CRM | Score8.2 out of 10 | N/A | Capsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month. | $18 per month per user |
 Freshsales | Score8.8 out of 10 | N/A | Freshsales is a sales force automation solution for sales teams. It provides features that help salespeople to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales gives sales teams more time for selling by automating the sales process. It includes Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict… | $11 per month per user |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | A discount is offered for annual billing. | ||||||||||||||
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| Capsule CRM | Freshsales | |
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| Considered Both Products | No answer on this topic | Chose Freshsales I like Freshsales because the UI is more appealing, which makes the functionality even more accessible. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
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| Capsule CRM | Freshsales | |
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| Likelihood to Recommend | 8.0 | 10.0 |
| Usability | 8.6 | 10.0 |
| Support Rating | 8.6 | 7.0 |
