Capsule CRM vs. Ontraport
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Capsule CRM | Score8.2 out of 10 | N/A | Capsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month. | $18 per month per user |
 Ontraport | Score9 out of 10 | N/A | ONTRAPORT offers customer relations management services that help with content management (creating and hosting webpages), lead tracking, traditional marketing approaches (e-mail, SMS, social media, direct mail), managing online payments, and workflow automation. | $29 per month |
| Capsule CRM | Ontraport | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | Ontraport offers a variety of plans to choose from based on the features needed. Pricing adjusts with the number of contacts in the database and users in the account. Monthly or annual plans are available, and all plans start with a 14-day free trial. Ontraport offers a Done-With-You Setup and Training Package for getting set up in the account quickly. Users can also access a free video library with step-by-step instructions on getting started and using every feature of the platform. | ||||||||||||||
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| Sales Force Automation |
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| Customer Service & Support |
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| Marketing Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Security |
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| Integrations with 3rd-party Software |
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| Platform |
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| Email & Online Marketing |
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| Lead Management |
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| Campaign Management |
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| Reporting & Analytics |
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| Platform & Infrastructure |
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| Capsule CRM | Ontraport | |
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| Likelihood to Recommend | 8.0 | 10.0 |
| Likelihood to Renew | - | 9.1 |
| Usability | 8.6 | 7.8 |
| Performance | - | 7.7 |
| Support Rating | 8.6 | 9.0 |
| In-Person Training | - | 9.1 |
| Implementation Rating | - | 9.1 |
| Product Scalability | - | 8.2 |