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Capsule CRM vs. Oracle Sales

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Capsule CRM

    Score8.2 out of 10
    N/ACapsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month.

    $18

    per month per user

    Oracle Sales

    Score8 out of 10
    N/AOracle Sales guides sellers with intelligent recommendations to help them focus on the most valuable prospects at the right time. These machine learning-based CRM selling tools center around clean, complete customer data from internal and external sources.

    $65

    Per User Per Month

    Pricing
    Capsule CRMOracle Sales
    Editions & Modules
    Professional
    $18
    per month per user
    Teams
    $36
    per month per user
    Enterprise
    $54
    per month per user
    Professional
    $65.00
    Per User Per Month
    Standard
    $100.00
    Per User Per Month
    Enterprise
    $200.00
    Per User Per Month
    Premium
    $300.00
    Per User Per Month
    Offerings
    Pricing Offerings
    Capsule CRMOracle Sales
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Capsule CRMOracle Sales
    Sales Force Automation
    Comparison of Sales Force Automation features of Capsule CRM and Oracle Sales
    Feature
    Capsule CRM
    7.1
    16 Ratings
    Oracle Sales
    7.3
    16 Ratings
    Customer data management / contact management8.016 Ratings7.016 Ratings
    Workflow management7.014 Ratings8.515 Ratings
    Territory management6.09 Ratings5.015 Ratings
    Opportunity management8.016 Ratings6.014 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.015 Ratings8.513 Ratings
    Contract management8.013 Ratings7.013 Ratings
    Quote & order management6.012 Ratings7.015 Ratings
    Interaction tracking7.014 Ratings8.214 Ratings
    Channel / partner relationship management6.012 Ratings8.212 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Capsule CRM and Oracle Sales
    Feature
    Capsule CRM
    8.4
    10 Ratings
    Oracle Sales
    4.7
    14 Ratings
    Case management8.68 Ratings6.014 Ratings
    Call center management8.17 Ratings4.012 Ratings
    Help desk management8.58 Ratings4.012 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Capsule CRM and Oracle Sales
    Feature
    Capsule CRM
    8.5
    12 Ratings
    Oracle Sales
    8.5
    12 Ratings
    Lead management8.011 Ratings9.212 Ratings
    Email marketing9.010 Ratings7.710 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Capsule CRM and Oracle Sales
    Feature
    Capsule CRM
    7.7
    15 Ratings
    Oracle Sales
    8.4
    13 Ratings
    Task management9.013 Ratings9.212 Ratings
    Billing and invoicing management7.011 Ratings8.02 Ratings
    Reporting7.013 Ratings8.013 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Capsule CRM and Oracle Sales
    Feature
    Capsule CRM
    7.0
    15 Ratings
    Oracle Sales
    5.0
    15 Ratings
    Forecasting7.013 Ratings5.014 Ratings
    Pipeline visualization8.015 Ratings4.014 Ratings
    Customizable reports6.012 Ratings6.015 Ratings
    Customization
    Comparison of Customization features of Capsule CRM and Oracle Sales
    Feature
    Capsule CRM
    7.4
    14 Ratings
    Oracle Sales
    5.5
    16 Ratings
    Custom fields7.014 Ratings6.016 Ratings
    Custom objects6.012 Ratings6.016 Ratings
    Scripting environment8.68 Ratings5.014 Ratings
    API for custom integration8.010 Ratings5.015 Ratings
    Security
    Comparison of Security features of Capsule CRM and Oracle Sales
    Feature
    Capsule CRM
    9.0
    12 Ratings
    Oracle Sales
    8.0
    17 Ratings
    Single sign-on capability9.011 Ratings8.016 Ratings
    Role-based user permissions9.012 Ratings8.016 Ratings
    Social CRM
    Comparison of Social CRM features of Capsule CRM and Oracle Sales
    Feature
    Capsule CRM
    7.0
    13 Ratings
    Oracle Sales
    8.2
    11 Ratings
    Social data7.013 Ratings8.511 Ratings
    Social engagement7.012 Ratings8.011 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Capsule CRM and Oracle Sales
    Feature
    Capsule CRM
    7.5
    12 Ratings
    Oracle Sales
    8.2
    13 Ratings
    Marketing automation8.012 Ratings8.312 Ratings
    Compensation management7.010 Ratings8.011 Ratings
    Platform
    Comparison of Platform features of Capsule CRM and Oracle Sales
    Feature
    Capsule CRM
    8.0
    13 Ratings
    Oracle Sales
    4.0
    14 Ratings
    Mobile access8.013 Ratings4.014 Ratings
    User Ratings
    Capsule CRMOracle Sales
    Likelihood to Recommend
    8.0
    (16 ratings)
    8.0
    (39 ratings)
    Usability
    8.6
    (4 ratings)
    7.0
    (12 ratings)
    Performance
    -
    (0 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.6
    (4 ratings)
    7.8
    (11 ratings)
    Online Training
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    7.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    5.0
    (16 ratings)
    Professional Services
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    8.0
    (1 ratings)