| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Capsule CRM | Score8.2 out of 10 | N/A | Capsule is a CRM solution for businesses of up to 1,000 employees. The vendor boasts over 10,000 businesses globally as customers, who choose it as the platform to deliver success across their sales and customer facing teams. Capsule is presented as easy to use and quick to adopt. It also integrates with a growing range of popular apps, including Google G Suite, QuickBooks, MailChimp and Zapier. A free trial is available, and paid plans are available from $18 per user, per month. | $18 per month per user |
 Pipedrive | Score8.6 out of 10 | N/A | Pipedrive is a customer relationship management (CRM) software built to help small teams to drive sales. | $24 per month per seat |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | Monthly plans are available. The Essentials monthly plan at $24 per month. | ||||||||||||||
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| Capsule CRM | Pipedrive | |
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| Considered Both Products | | Chose Pipedrive Pipedrive is extremely simple with the pipeline management, but more time-consuming than necessary for even simpler tasks like browsing through contacts or organizations, and especially making changes to those contacts or organizations. If they were able to make it so that you … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Capsule CRM | Pipedrive | |||||||||||||||||||||||||||||||
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| Sales Force Automation |
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| CRM Project Management |
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| CRM Reporting & Analytics |
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| Customization |
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| Capsule CRM | Pipedrive | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 7.6 |
| Likelihood to Renew | - | 8.0 |
| Usability | 8.6 | 9.7 |
| Availability | - | 8.2 |
| Support Rating | 8.6 | 8.5 |
| Implementation Rating | - | 8.2 |
