CaptivateIQ vs. Everstage

Captivate IQ is well-suited for sales teams of any size. Its ability to handle multiple, complex plan management allows for any amount of reps or level of complexity to be built in, allowing any organization to benefit from its automation and platform. We've changed our plans massively each year, and it is able to handle these changes with ease. It does seem as though it pairs better with SFDC. We use Hubspot, and this works okay, but our integration sometimes lags or needs a heavier lift to adjust.

Incentivized

Everstage is a powerful tool that caters to the needs of organizations looking to automate commission calculations for consultants and generate leaderboards based on performance. By leveraging Everstage, organizations can eliminate the reliance on manual Excel sheets and streamline their commission management process. Additionally, Everstage empowers representatives to review their commissions, approve or reject them, and easily communicate any concerns or issues to the commission team. If your organization is seeking a comprehensive solution for commission management, performance tracking, and streamlined communication, Everstage is the right tool for you.

Incentivized

• Employee Self-Service: CapIQ include self-service portals for employees. This allows them to access their compensation details, track their performance, and understand how their pay is structured.
• Error reduction - Manual calculation of incentives and bonuses is prone to errors, especially in organizations with complex compensation structures involving multiple variables, such as sales targets, performance metrics, and different payout rates. These errors can result in underpayments, overpayments, or discrepancies in compensation, which can lead to dissatisfaction among employees.
• Real-Time Updates: In dynamic environments, compensation plans may change frequently due to shifts in business goals or market conditions. Compensation incentive software can quickly adapt to these changes, ensuring that compensation calculations remain accurate even as plans are updated. CapIQ allowed me to track my incentives live.

Incentivized

• Crystal - It helps in understanding which are the key sales or opportunities to be closed to attain the required commission
• Quota Attainment Tracker - This gives graphical representation of how much attainment has been achieved year wise
• Tier attainment helps us to understand what more to be added to gain more to be added to go to next tier of commission

Incentivized

• If there was a way to easily add a visual with the main quota's, accelerators, incentives from my comp plan and track progress to those goals that'd be a nice feature
• Sometimes pay periods don't match up perfectly, probably an error on our end.
• Integrations with HR software? (we use namely)

Incentivized

• Since it shows the data of sales so they don't have any method by which the refund in the sales can be tracked. One of my teammate had refund done but it was not showing in the Everstage. I think this need to improved
• The dashboard can be improved by showing some emojis, if he is coming on top and makes the employee feel happy.
• Sometime after login it shows the 3 months before data, i think it should start by showing the current data.

Incentivized

because CIQ has been a great solution to our commission systems and we're confident we can improve the features we use for the future. We want to continue improving the statements and the plans in the platform

Incentivized

Because as of now how much I have used I am ok with it as it is helping me in daya to day work because it hep us to see the content in right manner with help of good visualization. the dashboards and all are up to the mark which make it more convinient to use .

Incentivized

I give this rating because I think that this works really well, and it helps our teams see things faster and we are able to keep up with pay outs, I give Captivate a 10/10 because I love the format and how quickly we are able to see the payouts

Incentivized

Using Everstage, plans can now be easily rolled out in a matter of minutes and today, everyone from sales ops to the C-Suite has quick access to the intelligence they need to inform better sales forecasting. With Everstage on our desktops and mobile devices, we keep commission pay transparent and accessible.

Incentivized

We used support during our initial setup regarding statment errors. They were quick and concise to respond and help us solve our issues regarding this. They also directed us to the office hours that enabled us to learn of new features and upcoming announcements.

Incentivized

It's Wonderful. They have been accessible when in need. the response is immediate and genuine. the support wait time is not too long either. when a fault is pointed out, thy accept it and try to work on it and within a week they try to find a better option to resolve the issue. Accepting and working to deliver better is really appreciable thing. Kudos to the team on that

Explained well about how to use and features of this product

explained it in very good manner

I worked with a vendor to implement. CIQ support was very good. The implementation was very fast, particularly compared to other platforms

Incentivized

I am happy

Incentivized

Captivate offers much more than Salesforce does on a much lighter platform at a significantly lower cost. We also see a possibly higher level of customization and better customer service in our interactions with Captivate IQ compared to Sales Force's arm of staff. Both are great companies, but we will be sticking with CIQ for the future, we see it as much more agile.

Incentivized

Everstage has kept its promise of providing timely, accurate incentive calculations while outperforming against previous solutions. It takes overly complex process with lots of data and inputs, and streamlines it and makes the process much more efficient. It was chosen also due to its high level of integration with our existing CRM platform, as well the robust nature of the software itself.

Incentivized

• Simplified comp plans overall; after implementing CapIQ, I was able to demonstrate to Leadership that our plans were far too complex, resulting in simplification the next time plans were created.
• Fast payout processing. Before CapIQ payout processing was manual in spreadsheets and took significantly more time than now, I quickly validated the data by comparing it to a saved report in Salesforce and then send the payouts for approval.
• Reps can easily see their payout information and create what-if scenarios to see where they might end up if they close a deal.

Incentivized

• Improved Performance and Productivity
• Enhanced Accountability and Fairness
• Overreliance on performance metrics and incentives alone can sometimes lead to unintended consequences, such as employees focusing solely on meeting targets without considering other important aspects of their roles, such as customer satisfaction or long-term strategic goals