Carbonite Server vs. Veeam Agent for Microsoft Windows

A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution.

Incentivized

Veeam Agent for Microsoft Windows is an extremely versatile backup software so it can be used in a variety of different ways. We have it running on some user machines that require it as the user deals with sensitive data that cannot be lost and Windows based servers ranging from server 2012 to 2025.

Incentivized

• Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
• Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
• Competitive pricing for level of service provided.

Incentivized

• Relatively speedy backups for a traditional backup solution
• Good efficiency solutions used to shrink backup sizes
• Robust synchronization capabilities for offsite backups
• Veeam can perform a full metal restore of a physical server
• If needed, Veeam can convert a backup of a physical server to a virtual server

Incentivized

• The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features.
• The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication.

Incentivized

• Stop the backup job from the console instead of having to stop from the client.
• Don't consume too many resources while taking a backup.

Incentivized

Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.

Incentivized

Product needs a lot of improvements in some features like Cloud and Reporting.

Incentivized

Veeam Agent for Microsoft Windows is really straightforward to both deploy and use on a daily basis. the high level of successful restores we have experienced is testament to the quality of the file verification processes and encryption Veeam use within their software. Support is simply excellent should you need to engage them. there is nothing they haven't been able to solve either via phone or email.

Incentivized

Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.

Incentivized

We had appliance and we just needed to setup the Director Console which was straight forward and easy.

Incentivized

Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.

Incentivized

I used Clonezilla several times, and while it's very rock solid since it's Linux-based and works very well, it's not for large deployments, and it's more of a one-time use. (You need to take an image before reinstalling something or such.) With Veeam, you can deploy it organization-wide.

Incentivized

• While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.

Incentivized

• Allowed us to move from usind two different backup providers to Veeam Agent for Microsoft Windows exclusively, improving our costs considerably
• Verified backups - before there was no checks or verification on the backups
• Much more cost effective cloud storage than the provider we moved from

Incentivized