Carbonite Server vs. Zerto on IBM Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Carbonite Server
Score 1.0 out of 10
N/A
Carbonite Server (also replacing the former EVault products acquired from Seagate in 2016) is a full backup and discovery solution. Designed to recover anything from a single file to an entire system with the click of a button, Carbonite Server users can protect virtually any type of file on both physical and virtual servers, NAS, SAN and external hard drives. The vendor’s value proposition is that their solution assures that users without an IT department and those that are the IT department…
$800.04
per year
Zerto on IBM Cloud
Score 8.4 out of 10
N/A
Zerto on IBM Cloud protects, expands, and migrates existing VMware vSphere and other hypervisor workloads onto IBM Cloud, in order to provide a secure, flexible, and scalable disaster recovery solution. These single-tenant environments are deployed on IBM Cloud's data centers around the world and provide cloud application recovery in minutes.
$40
per VM
Pricing
Carbonite ServerZerto on IBM Cloud
Editions & Modules
Power
$800.04
per year
Ultimate
1,300.08
per year
Zerto
$40.00
per VM
Zerto One-To-Many
$60.00
per VM
Offerings
Pricing Offerings
Carbonite ServerZerto on IBM Cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsTrial and paying customers have access to our valet install free of charge. Call and speak to a specialist who can remotely connect to your machine to ensure it's installed and configured correctly to protect your critical data.Zerto one-to-many license available
More Pricing Information
Community Pulse
Carbonite ServerZerto on IBM Cloud
Features
Carbonite ServerZerto on IBM Cloud
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Carbonite Server
8.6
Ratings
1% above category average
Zerto on IBM Cloud
-
Ratings
Universal recovery8.30 Ratings00 Ratings
Instant recovery8.20 Ratings00 Ratings
Recovery verification7.90 Ratings00 Ratings
Business application protection10.00 Ratings00 Ratings
Multiple backup destinations10.00 Ratings00 Ratings
Incremental backup identification10.00 Ratings00 Ratings
Backup to the cloud10.00 Ratings00 Ratings
Deduplication and file compression7.60 Ratings00 Ratings
Snapshots10.00 Ratings00 Ratings
Flexible deployment7.90 Ratings00 Ratings
Management dashboard7.50 Ratings00 Ratings
Platform support7.50 Ratings00 Ratings
Retention options7.70 Ratings00 Ratings
Encryption8.50 Ratings00 Ratings
User Ratings
Carbonite ServerZerto on IBM Cloud
Likelihood to Recommend
9.0
(0 ratings)
8.0
(0 ratings)
Likelihood to Renew
4.8
(0 ratings)
-
(0 ratings)
Usability
5.5
(0 ratings)
-
(0 ratings)
Support Rating
5.5
(0 ratings)
-
(0 ratings)
Implementation Rating
6.4
(0 ratings)
-
(0 ratings)
User Testimonials
Carbonite ServerZerto on IBM Cloud
Likelihood to Recommend
A key question is, "how much critical data needs to be backed up?". A follow-up question might be, "what impact would it have on your business and reputation if you were to lose this data or take more than a few days to recover?" If a company's data is not critical or valuable to the success of their business, then this is not a good solution.
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If the environment is fully IBM cloud-based with simple infra components like the SQL servers, standard VMs or applications with short recovery time objectives. This cost-effective solution can save in implementing rather than an expensive DR mechanism or tool to support the overall recovery strategy. If you have complex environments where mission-critical apps like Oracle Databases are running in a cluster mode and features like data guard is used this option would not be a good choice due to complexity.
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Pros
  • Their web portal is easy to use to monitor server, check logs, restore or run an ad-hoc backup job.
  • Minimal problems, but when there is a problem, customer support is friendly and flexible in finding a solution. Contacting through their customer portal is convenient.
  • Competitive pricing for level of service provided.
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  • Ease of setup and upgrade. Installation and configuration was a breeze and can get you protected in just minutes without having to set up additional hardware.
  • Consolidated billing of the IBM infrastructure and Zerto licensing. One bill to pay monthly.
  • Ease of support access. Contacting IBM Cloud support is quick and easy and they can quickly involve Zerto support if needed.
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Cons
  • The granular restore tool for exchange, which is needed to restore a specific email rather than an entire mailbox, is a bit combersome. I wish the tool was incorporated into the 'normal' restore features.
  • The inline replication process is very sensitive to available bandwidth. And if bandwidth between source and replication site becomes overused, inline replication fails and 'regular' replication takes its place. I wish inline replication was a bit less 'touchy' and would have a built in 'pause' to allow for the clearing of bandwidth before it fails over to 'regular' replication.
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  • Enable the ability to use IBM Cloud Object Storage as a target for Zerto's long-term retention feature.
  • Easier access to the underlying VMware infrastructure would be nice. Right now we have to connect to IBM's VPN and use other tools to do some infrastructure management tasks.
  • More insight into the IBM-side VMware environment that we replicate to (i.e. ability to see available IPs, etc). Most of that is managed by IBM.
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Likelihood to Renew
Carbonite Server Backup does not integrate or support any reporting; it is not good at it. We required monthly and quarterly reports for audit. If we fail in that we get fined or we have to pay a certain amount of money to customer. It does not support cloud instances and we are using N2WS for the cloud instances. This is an additional burden for customers.
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No answers on this topic
Usability
Product needs a lot of improvements in some features like Cloud and Reporting.
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No answers on this topic
Support Rating
Some of the requests we could not get resolved on time. They took a long time to provide the reason for the issue we had raised.
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No answers on this topic
Implementation Rating
We had appliance and we just needed to setup the Director Console which was straight forward and easy.
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No answers on this topic
Alternatives Considered
Carbonite Server's direction wasn't really for cloud companies as they are more specialized in robust local backup services. I'm a novice when it comes to server backups and replication, but have learned and picked up a lot from talking to the customer center compared to Veeam where it's mostly just self-learning reading lots of documentation which could be overwhelming at times. We started using Veeam as most of our on-prem servers are ceasing operations as we slowly transition to the cloud. I would still use Carbonite as a fall-back option just in case the cloud fails us. Our company cannot afford to have downtimes as we work closely with a lot of contractors and every minute counts.
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We had prior experience with Zerto and we were very happy with how it worked. Rubrik is also a very good product, but we wanted to go with the solution we were most familiar with. Zerto combined with IBM Cloud is a reliable combo that we feel works together well in addressing what we are trying to accomplish.
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Return on Investment
  • While EVault can become expensive if you have a lot of data to store, but you have to keep in mind that it does not cost you anything more to restore your data in the event of an emergency. Some systems give you a great upfront cost, until you actually need to retrieve your data.
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  • Overall, it's a very effective solution both from a cost and operational standpoint. We now do DR tests once a quarter rather than once every 6 months.
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ScreenShots

Zerto on IBM Cloud Screenshots

Screenshot of Zerto and IBM DR Solutions- Complete Multi-Cloud Data ProtectionScreenshot of Zerto on IBM cloud architecture