| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Chatbox | Score10 out of 10 | N/A | Chatbox is a live chat tool that aims to allow teams to personalize messaging at scale via automation. Chatbox connects an company's existing data and systems with messaging technologies in order to enable results-oriented conversations across texting, chat and social channels. According to the vendor, Chatbox’s Instant Apps are currently being used by Oracle Intelligence Bots platform, and facilitate the use of rich, structured data within messaging flows, to help create on-demand, personalized… | N/A |
 Smith.ai | Score9 out of 10 | N/A | Smith.ai is a call answering platform for businesses of all sizes. The AI Receptionist from Smith.ai handles call scenarios, such as qualifying leads, answering questions, and scheduling appointments 24/7. Smith.ai Virtual Receptionists aim to maximize meaningful interactions, with the goal of moving a business forward with a professional human touch. With its integration ecosystem of over 7,000 platforms — like HouseCall Pro, ServiceTitan, MyCase, and HubSpot— call data flows directly into a… | $95 per month |
| Chatbox | Smith.ai | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
| Additional Details | — | All plans include: - Lead screening - Lead qualification - Appointment booking - Intake - Call transfers & routing - Live agents on standby 24/7 - Instant call summaries - Bilingual English/Spanish call handling - Comprehensive dashboard with rich business insights - Dedicated phone number - Phone and e-mail support Additional features available: - Integration with CRM software - including ServiceTitan, HubSpot, and Clio), Zapier, Slack and others | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Chatbox | Smith.ai | |
|---|---|---|
| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Chatbox | Smith.ai | |
|---|---|---|
| Likelihood to Recommend | - | 9.1 |
| Usability | - | 8.6 |
| Support Rating | - | 9.0 |