OpenAI offers ChatGPT, an advanced general intelligence (AGI) chatbot which interacts in a conversational way. The dialogue format makes it possible for ChatGPT to answer followup questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests. ChatGPT is a sibling model to InstructGPT, which is trained to follow an instruction in a prompt and provide a detailed response.
$0
per month
LivePerson Conversational Cloud
Score 9.1 out of 10
N/A
The LivePerson Conversational Cloud is a contact center solution used to create personalized, connected customer experiences across voice and messaging. The solution balances human agents, intelligent automations, and Conversational AI, across voice and messaging.
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Pricing
ChatGPT
LivePerson Conversational Cloud
Editions & Modules
Free
$0
per month
Plus
$20
per month
Team
$30
per month per user
Pro
$200
per month
Enterprise
Contact Sales
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Pricing Offerings
ChatGPT
LivePerson Conversational Cloud
Free Trial
No
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
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Community Pulse
ChatGPT
LivePerson Conversational Cloud
Considered Both Products
ChatGPT
Verified User
Anonymous
Chose ChatGPT
Most tailored for multi-functional use across departments, a business version where data resides in your own workspace and is not used for training. Safest feel overall.
ChatGPT is often seen as the default and the leader and first and most widely adopted generative AI engine. However, I tend to find that Google Gemini can more accurately cite sources and offers more disclaimers. ChatGPT is prone to answering everything, at the risk of …
I tried and bought multiple tools like Perplexity, Jasper, and Copy.ai, but no one is comparable with ChatGPT. Most of the tools are built for a specific niche, but ChatGPT is built for everything.
they all work very similar, and since answers are probabilistic, sometimes you get better answers from other similar apps. ChatGPT was a pioneer and its several iterations have made many improvements in usability. It's as a wide set of knowledge and you can pretty much ask it …
For breaking news and very up to date data, Grok and Perplexity are better. They have access to very recent or proprietary data that's relevant to any topic you want to research. Gemini is great for large prompt context needs. I would use Claude for more coding related stuff. …
ChatGPT is simply the most complete, well-rounded AI tool in existence right now. It can do everything the others can, often better, and often in a way that's more intuitive and easier to iterate. It takes prompts far better than most, and incorporates direction better than …
In my experience ChatGPT does great job than any other LLM model at this moment. However, in terms of web search, perplexity scores high compared to ChatGPT because ChatGPT misses critical news while doing web crawling
We've used other programs, including ones integrated into current products that we use, and we've found that ChatGPT delivers better in the sense of content learning and creation. Other programs do offer some research ability, but we're found ChatGPT is more diverse and …
ChatGPT is an excellent writing, ideating, and editing assistant with an American attitude. This LLM learns from human input and can give very sound results in unexpected situations. 'Memory' feature is especially useful, because it saves a lot of time and effort, so the LLM …
Where ChatGPT is better: ChatGPT has significantly more use cases - it's much more versatile. Some aspects of ChatGPT's user experience are better than Claude's. I prefer ChatGPT's results presentation compared to Claude's. Where Claude excels: Claude is a more skilled …
In my experience, Claude won't say things it feels is offensive or callous (for instance I asked for themed slogans for a bachelor party where I was the best man), and only provided G and PG related content. ChatGPT was quick to get naughty with puns and slogans, especially …
I find the images generator much better in getting what you asked for using ChatGPT. When using FireFly or Midjourney I tend to take the prompt that was generated in ChatGPT in order for me to get something more visually stunning. So the visuals could be much better, room for …
We also use Adobe Firefly as an AI assistant. Maybe this should be expected, as Adobe are experts in visual design software, but Adobe Firefly handles AI image generation a lot better than ChatGPT seems to. ChatGPT's images appear to be very loose and untidy, but in comparison, …
I find most of the pop AI's annoying. When I did a comparison between Chat, and Bard for example, Bard seems more clinical. It's difficult to shut it down thereafter. (I believe I successfully disable it) META is like that too. If you're on Facebook and want to look up …
I have used Sugar CRM and I would not go back to using Sugar since I have had a taste of what Tenfold is like. It makes my job easier with follow up dates and tasks, it gets my connection rate higher with local presence, and allows me to keep track of my calls and contacts with …
Currently, we still use RingCentral and that is our go to for handling our phones. I don't think the products are an exact match up but we think the reporting on RingCentral is superior to Tenfold.
Genesys is very limited with its options. For instance, if we want to make a sale, then we chat with the customer and after we try our sales pitch and the customer wants to make a purchase, we then have to call the customer to complete the sale. With LivePerson, we can send out …
We selected LivePerson LiveEngage, in large part, for the Analytics Builder, which has the ability fully manipulate the reporting data and build custom reports and dashboards rather than picking from prebuilt dashboards. Another benefit was the Design Studio that makes it easy …
This was a cheaper alternative that we looked at originally and decided that we were going to pass. I can't say a TON about it but the gamification and the streamlined UI of the main reports page definitely aided our decision to use tenfold instead. We're paying a little more …
I haven't ever used another product like Tenfold so I wouldn't know what to say other than Tenfold is great! It is easy to use, it always works, and I typically never have any problems with the system not doing what I want it to do for me. It's a great product!
I haven't used any other programs outside of Tenfold and to be quite honest - why would I go somewhere else. The service that Tenfold has offered has been flawless.
I've tried the CTI of a couple of phone systems that were very lackluster. Tenfold costs a little more than the often included integrations, but is the only one that seems to not make it a hassle to do so. I don't do much on the day to day sales anymore, but always add notes to …
In comparison with others, LiveEngage was better at meeting our requirements, they were able to pretty much listen to our needs and have one of their sales manager craft the best solutions to what we needed. I felt more comfortable and the support received, It gave me more …
I’d definitely recommend ChatGPT to anyone as a great introduction to generative AI and as a starting point in research, writing, brainstorming, or general questions or judgement questions. It can be a great tool to use when you don’t necessarily need an accurate answer. For example, I wouldn’t let it calculate my taxes, but I’d use it to ask some general tax questions, then ask for sources and then verify by checking those sources. I also love ChatGPT for writing and questions - it’s great for emails, creating templates and outlines, and for generating spreadsheet formulas.
If there are situations where a customer is hard to reach, Tenfold allows easy pushing forward of reminders.In a high volume call system, it provides the ability to focus on your productivity and let Tenfold worry about the call logging, scheduling, and general call management on a day by day basis.
Saves time by generating content about a specific topic very quickly
Allows us to quickly learn information online (from various sources or even a single lengthy article) into more summed up digestible paragraphs (and even bullet points)
Can autogenerate content on a vast amount of topics
The sales reps were very friendly and responsive. If I ever had any questions about our account, pricing, etc., the sales team would respond to my e-mails and phone calls within minutes. They even directed my technical questions to their support staff when it was appropriate. There were several times I asked the sales team technical questions and they always connected with the right support technician.
The tech support was very knowledgeable and quick to respond. Any time I had a problem they always had a solution and it was quick to implement.
The software performed as expected. The popups worked most of the time and performance was never laggy.
Wish it had support for better slides generation. Sometimes we found ourselves using chatgpt to outline a presentation but build it ourselves or use a tool like Gamma
Maybe a chepear $10 plan. In some countries the US dollar can be expensive and $20 goes a long way.
I wish you could make projects with more files. They limit it. Or make the limit based on the content, not the number of files per se
Outbound Calls made by Tenfold get automatically logged into Salesforce as their own individual tasks (as OBC (for Outbound Call)), however, these Tasks cannot be titled from Tenfold (e.g. "Following up on a proposal"). Similarly calls using Tenfold always creates a new task, making tasks previously created (e.g. "Call to make first contact"), either act as (mostly irrelevant) placeholders, or tasks that still require editing to make call notes, (defeating the value of the Tenfold on-call, note-taking feature).
When notes are entered into Tenfold, they can be instantly logged into the notes field of the Salesforce Task, however, if the note is longer than the 'Notes' field, this gets transferred to the 'Comments' section of the Task, with no indication that this is where it went. As such call notes can occasionally appear to have not been taken, have gone missing, or just take longer to find.
Occasionally 'click-to-dial' does not work on all numbers you might find in a browser window, and at times the Chrome Extension needs to be reset to get things up and running.
Tenfold's app doesn't automatically connect the call/task at the Opportunity level within Salesforce, which is where we do the majority of our activity. Instead it requires an extra step on every call.
ChatGPT is a powerful assistant. As long as you understand what it is you're looking for in its results, it can save you a lot of time due to its ability to do the heavy lifting for you. This frees your time up to enable you to concentrate on other tasks.
LivePerson has been a great tool for our company and everything is customized. We can customize everything from the canned responses, operator surveys, and customer surveys. We receive a lot of positive information from our customers; and to be able to provide technical support of the website as well as status information for already placed orders is awesome
Most of the time is up. Seldom do you find a down service. It also has improved in token generation (the speed at which it prints answers) so it's usability is pretty much great all the time. Images do take a bit to generate but nothing that breaks anything. New additions like Projects, custom prompts, and some privacy settings improve experience
Where ChatGPT is better: ChatGPT has significantly more use cases - it's much more versatile. Some aspects of ChatGPT's user experience are better than Claude's. I prefer ChatGPT's results presentation compared to Claude's. Where Claude excels: Claude is a more skilled writer than ChatGPT. Some aspects of Claude's user experience are better than ChatGPT's. Its image, audio, and video translations are better than ChatGPT's.
We selected LivePerson LiveEngage, in large part, for the Analytics Builder, which has the ability fully manipulate the reporting data and build custom reports and dashboards rather than picking from prebuilt dashboards. Another benefit was the Design Studio that makes it easy and intuitive to build and change the graphical design of the chat invitations.
When we moved over to Salesforce, it was the natural choice to upgrade the phone system used company-wide. I was not a part of the decision-making process, nor do I see any numbers - but from my department, it has made a positive impact on the everyday functions we are supposed to perform.
