Chatter (discontinued) vs. Microsoft Viva Engage

[Chatter] is the tool that makes our relations
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.

Incentivized

Yammer provides a social network experience for the enterprise, providing a "Facebook for work". Its mobile app provides an excellent user experience, showing the full mix of communications happening across topics and teams. The web app, while it hasn't evolved much in the last few years, provides a good experience consuming news. Personally, I use Yammer every morning to see what's happening across my company and comment, like, and share to interact across silos. As long as the size of the network inside of Yammer is managed - likely partitioning a large organization into business units, etc., - then Yammer provides an excellent platform for social news and "bottom up" collaboration across teams. Its free-form posting style, including articles and polls for interactive content, helps break down silos across the organization. Contrasted with the boring world of email, Yammer is a tantalizing world of pictures, GIFs, and videos. At LiveTiles, we share company and team news via Yammer, enabling others to see the progress and milestones - from a new office to a new customer - without the heavy burden of a company newsletter or similarly curated content. Even though we have fully adopted Teams for day-to-day, intra-team communication, Yammer is still the gold standard for inter-team communication.

Incentivized

• Keeping track of all activities.
• Helps sharing files or syncing any data.
• Its being mobile is best for our sales managers to keep an track while traveling.
• Showing a score for the level of opportunity helps to prioritize the sales funnel.

Incentivized

• No one likes getting a long thread of reply-alls. With Yammer announcements and updates can be shared — without cluttering your inbox.
• Yammer's mobile apps are great for our on-the-go sales team to stay in touch with our office staff.
• Yammer's social aspect makes it incredibly easy to use, even for our less tech savvy teammates. If you've used Facebook, learning Yammer will be a cinch.

Incentivized

• As an admin I would like to make it so that all users receive notifications, to help implement it into their daily practice.
• If Chatter license users could have a bit more access to view reports, that could be utilized more by us.

Incentivized

• While Yammer has been an easy transition from SharePoint, it's still relatively new and unknown. Some employees claim that feel like the product was just another "add on" to the entire Microsoft Office experience.
• When introducing new employees to Yammer, they are not as receptive because of how widely used SharePoint is across businesses and industries.
• Functionality is simple, but still vastly different from SharePoint, thus creating a learning curve.

Incentivized

Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.

Incentivized

Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.

It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.

Incentivized

Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.

Very available

It's a simple product but it does provide value.

I haven't had to use support often, but when I have Salesforce was very responsive. Like with all things Salesforce, it is easy to use and doesn't have too many issues, so I don't think that people will have to use support often, but if so, they are easy to work with and helpful within the product.

Incentivized

We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.

Incentivized

The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand

We organically implemented the product

Because Chatter is tied into our CRM I feel it is easier to use. Teams is better for instant answers and chats. Chatter is better for a data storage of ideas and answers. While they both have there advantages It is hard to say which is more valuable on their own

Incentivized

I like how Yammer has functions that are fun and interactive, which can give you much more to do than using Teams or even Microsoft Forms. Yammer helps people feel included and gives people a better sense of how their friends and co-workers are feeling on certain issues. Yammer is a lot more like a social media platform than a work tool even!

Incentivized

• This has had a very positive impact when it comes to verifying if proper communication has been had among teams. This helps us know when and what people have been informed of, which gives us the opportunity to regularly review our communication styles.
• This has had a very positive impact when trying to find particular individuals in a very large company, and without any barriers.
• This also provides a 'get networking' tool for new and existing individuals to the company, helping people gain influence and awareness among their stakeholders.

Incentivized

• Nothing negative. But what we tend to forget is that Yammer is just a product, not a vision for change. The true and deep implementation and adoption of an enterprise network needs work and commitment, just like everything else. The true benefits will only emerge over time.

Incentivized