Chatter (discontinued) vs. Notion

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Chatter (discontinued)
Score 9.3 out of 10
N/A
Chatter was a collaboration platform with integration into the business process and the ability to conduct actions like approving expense reports and creating support cases from the activity feed itself. It was acquired by Salesforce and is currently discontinued.N/A
Notion
Score 8.7 out of 10
N/A
Notion aims to present users with an all-in-one workspace — for notes, tasks, wikis, and databases, from Notion Labs in San Francisco.
$0
Pricing
Chatter (discontinued)Notion
Editions & Modules
No answers on this topic
Free
$0
Plus
$12
per month per user
Business
$24
per month per user
Enterprise
Custom Pricing
Offerings
Pricing Offerings
Chatter (discontinued)Notion
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsA discount is offered for annual billing.
More Pricing Information
Community Pulse
Chatter (discontinued)Notion
Considered Both Products
Chatter (discontinued)
Chose Chatter (discontinued)
Chatter is an excellent tool that provides advanced collaboration methods and let us share our files efficiently in a fast way.
Chose Chatter (discontinued)
Slack, Hangouts, there are a ton of messaging/social apps out there. Overall, I like to use Slack and Hangouts more as a messaging tool. However, when there are certain things that HAVE to get done within Salesforce, I can totally understand why Chatter would be important. When …
Chose Chatter (discontinued)
We were using Skype for business before, but Skype was mostly good at team communication and sharing activities/updates only. Since we started using Salesforce, we got the best option by using Chatter's added advantages. By using it we don't miss any action items. It's a …
Chose Chatter (discontinued)
Because Chatter is tied into our CRM I feel it is easier to use. Teams is better for instant answers and chats. Chatter is better for a data storage of ideas and answers. While they both have there advantages It is hard to say which is more valuable on their own.
Chose Chatter (discontinued)
Chatter is a solid tool within Salesforce. Slack has become more commonplace within our organization, but the fastest way to find out what is going on within an account or opportunity is to check the Chatter feed. I think there are different uses for each of the tools, but …
Chose Chatter (discontinued)
Slack utterly dominates chatter. Slack is searchable, has the use of channels. When you can sync it with Salesforce (there are multiple ways to automate alerts or notifications to be sent from Salesforce to Slack), it renders Chatter useless. Slack makes me never want to use …
Chose Chatter (discontinued)
Chatter is simply the most accessible, user-friendly, and convenient on the go platform we enjoy utilizing daily to help our company grow and boost overall revenue. Without the many features, Salesforce offers daily. We would be unable to capitalize on many lead and application …
Chose Chatter (discontinued)
We are using Chatter just because it is integrated with SFDC, and we use SFDC as our CRM. We use other communication tools as well. You can find communication tools in many applications and platforms, I recommend using the very specific ones, like Chatter, for only the teams …
Chose Chatter (discontinued)
There's a variety of communication tools available for selection out in the market place but I like the easy to navigate system of Chatter. I think there's a whole bunch of more features available in Chatter that I currently do not utilize but I think it's a good robust option.
Chose Chatter (discontinued)
Very similar but I'll give Chatter the advantage because of the different areas and notifications that come with it.
Chose Chatter (discontinued)
We also use Teams. Chatter is very helpful in that I can directly tag any object in our CRM. Instead of taking email requests for admin needs, I have added a Chatter process builder that helps me manage requests. If the case calls for a report to be made, I am able to tag the …
Chose Chatter (discontinued)
It is easier to use Slack for all external communication, but Salesforce is better for team communication.
Chose Chatter (discontinued)
Chatter has a better UI interface and offers more customization.
Chose Chatter (discontinued)
We have also tried to use Slack and Service Now. Service Now simply did not have the features we needed. Slack was useful but not nearly as good for the end users who simply want very simple. Slack confused the end user which caused them frustration, which also meant they did …
Chose Chatter (discontinued)
It is tough because there are several applications that allow for internal communication among teams. Chatter, however, is the only one that's native to Salesforce and allows for all communication to be attached to their respective artifacts. We use Slack in addition to Chatter …
Chose Chatter (discontinued)
Not much differential between these services. Better off integrating with more popular solutions via API.
Chose Chatter (discontinued)
Chatter allows you to converse in SFDC which is the core of any sales organization. Keeps everything under one roof.
Chose Chatter (discontinued)
I personally like Google Hangouts more due to the flow of conversations. I find it a much more efficient way to speak back and forth with work colleagues, other than face-to-face of course. But, as a manager I could see how Chatter would be useful to use when managing pipeline.
Chose Chatter (discontinued)
Chatter was within Salesforce already, so we simply went with it because it's attached and integrated well within Salesforce and Google Drive and Gmail.
Chose Chatter (discontinued)
Chatter has more features than the two software listed above. In other terms, it can be seen as an updated version of the rest
Chose Chatter (discontinued)
I've never used any other embedded collaboration tool.
Chose Chatter (discontinued)
Chatter is much more basic than other solutions, mainly, because it is not the core product for Salesforce. It is great for basic communication needs, but if you are looking for a much more robust solution then I would recommend using an application that is more focused on …
Notion
Chose Notion
Notion is far superior to OneNote.
OneNote is unnecessarily complex and quite constrained by 'old ways' of doing things.
Notion is a more simplistic interface and just 'works'.
Chose Notion
Needed something outside of Microsoft Office for overall deal and project tracking and collating our collective knowledge and learnings from different deals.
We have not evaluated against anything else.
Chose Notion
I listed only the other tools we use. These are not necessarily competitors to Notion, nor we use them for the same things. For organising tasks and collaborative work we only use Notion. Slack is good for communication, Figma for design and development, while Miro for …
Chose Notion
I like the Notion interface and possibilities.
Chose Notion
Notion brought the two together with features from each that we liked being put into one place.
Chose Notion
I like Notion more than Trello and Google Sheets because it has the best parts of both. Trello is good for making lists of tasks, but it can’t do much else. Google Sheets is great for organizing data, but it can get messy. I chose Notion because I can make lists, tables, and …
Chose Notion
The first major difference is the ability to create formulas using other columns and even using other formulas. This increases the possibility of customization to another level. I couldn't do the same things using these other tools. The second is the infinite number of things …
Chose Notion
I think Miro also has it's downsides but in general there is more options to illustrate one's creative ideas and workflows etc. Notion is slightly more limiting in that sense. And due to two facor authentification I also tend to work more in google sheets and google docs and …
Chose Notion
Notion pretty much combines all the capabilities each one of these platforms have and just takes the most important ideas and concentrates on making them stand out. I can create a "Trello" type of timeline, and use a more traditional "Jira" or "Asana" type of waterfall view. …
Chose Notion
Notion goes beyond file storage, which are what the two selected above primarily offer. Also I have used Notion for personal use cases and projects and have found it to have a really amazing user experience and UI. Microsoft products tend to fail at having a good UX. Also, …
Chose Notion
The company uses both Notion and Trello within the company. Notion is more for North America employees while Trello is used between Operation team overseas and in North America. Sometimes it's a preference of how the tools look like for project management. I would say both …
Chose Notion
Jira is a great tool, that is probably more robust than Notion and more scalable. But for a small company (under 50 people) the investment is hard to swallow without a significant revenue stream justifying it. Notion is a perfect low cost option that meets 80% of the …
Chose Notion
We found Notion to be a lot easier to use than ClickUp. They offer a similar feature set, but ClickUp was a lot less user-friendly in my opinion. We also tried Trello and Todoist, but found they were just lacking the features we needed. We still use Trello for some internal …
Chose Notion
Notion's flexibility and extensive customization options make it the perfect tool for my personal organization. I appreciate not being confined to a single format, and I find that the process of personalizing my workspace sparks creativity, which is a great asset for managing …
Chose Notion
Notion is the most in depth of all of the above applications. You can make a simple to-do list and share it with other people, or dive deep into formulas and page linking. I appreciate that it does not take a large time to set up like Monday.com, but it still offers a huge …
Chose Notion
Notion has a powerful feature, and it is their templates within databases. They allow our operation to flow seamlessly and create new tasks with defined subtasks in seconds.
Chose Notion
not nearly as useful, it is just a file organiser tool but Notion has the functionality of creating many thing in one page, allowing to include more pages and link with other spaces. such as Miro, google drive, calendar, etc
Integration is part of what makes Notion the best …
Chose Notion
A lot more features for collaboration and sharing information.
Chose Notion
I think that Notion adds a better user experience which is more customisable. Some of these apps are really rigid and dont give youthe flexability that Notion does.
Chose Notion
I found that Notion offered the most versatility. In particular it allowed me to super easily format and reformat information depending on how I was using it. This has proven incredibly useful. And has allowed me to store various types of information all in the same place.
Chose Notion
Notion is less complicated than ClickUp and more user friendly, especially for those who prefer simplicity. I am aware that ClickUp does offer simple template and let us scale it but Notion is one step ahead because of the UI design is easier to use.
I like Confluence at work …
Chose Notion
I've used Evernote in the past and currently use Asana alongside Notion, so I can compare them based on my experience.

Notion is much more flexible than Evernote. While Evernote is great for basic note-taking, Notion allows me to structure my notes with nested pages, databases, …
Chose Notion
We were using Nation for the whole company and it's amazing, however, for the CS team with the tech/ops we are using Trello. As a CS & Operation manager, the reminders/alarms/notifications are the most important for handling time and minimizing the SLAs, so I created automation …
Features
Chatter (discontinued)Notion
Project Management
Comparison of Project Management features of Product A and Product B
Chatter (discontinued)
8.3
Ratings
7% above category average
Notion
9.9
Ratings
25% above category average
Task Management8.80 Ratings9.60 Ratings
Gantt Charts8.00 Ratings10.00 Ratings
Scheduling7.90 Ratings10.00 Ratings
Workflow Automation8.90 Ratings10.00 Ratings
Mobile Access8.00 Ratings10.00 Ratings
Search7.90 Ratings10.00 Ratings
Visual planning tools8.80 Ratings10.00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Chatter (discontinued)
8.4
Ratings
6% above category average
Notion
9.6
Ratings
19% above category average
Chat9.00 Ratings10.00 Ratings
Notifications7.10 Ratings10.00 Ratings
Discussions8.10 Ratings10.00 Ratings
Surveys8.00 Ratings9.30 Ratings
Internal knowledgebase8.00 Ratings10.00 Ratings
Integrates with GoToMeeting9.00 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.90 Ratings8.90 Ratings
Integrates with Outlook9.00 Ratings9.00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Chatter (discontinued)
8.5
Ratings
8% above category average
Notion
9.9
Ratings
23% above category average
Versioning8.80 Ratings10.00 Ratings
Video files8.80 Ratings10.00 Ratings
Audio files7.90 Ratings9.90 Ratings
Document collaboration8.90 Ratings10.00 Ratings
Access control8.00 Ratings10.00 Ratings
Advanced security features8.90 Ratings10.00 Ratings
Integrates with Google Drive9.00 Ratings9.20 Ratings
Device sync8.00 Ratings10.00 Ratings
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Chatter (discontinued)Notion
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Troop Messenger
Score 9.8 out of 10
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User Ratings
Chatter (discontinued)Notion
Likelihood to Recommend
9.0
(0 ratings)
8.3
(0 ratings)
Likelihood to Renew
8.1
(0 ratings)
-
(0 ratings)
Usability
7.3
(0 ratings)
10.0
(0 ratings)
Support Rating
7.6
(0 ratings)
-
(0 ratings)
User Testimonials
Chatter (discontinued)Notion
Likelihood to Recommend
[Chatter] is the tool that makes our relations
stronger. It provides advanced ways of communication. I have trained my many
team members because of the easy features and functions of this tool, It is very user-friendly. Give it a try if you want to improve your relations with your
customers. It will surely enhance the productivity of your organization.
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At the company I work for, we use Notion as an organizational base for all sectors and projects. For example, we use it for the marketing team, customer support team, among others. And for each one, we can create pipelines, tasks, due dates, execution time, tags with different colors. It's something very versatile that helps with everything around here. We've even created a sales funnel in Notion.
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Pros
  • Keeping track of all activities.
  • Helps sharing files or syncing any data.
  • Its being mobile is best for our sales managers to keep an track while traveling.
  • Showing a score for the level of opportunity helps to prioritize the sales funnel.
Read full review
  • I love that you can create nested pages, allowing for separate sections to organize information as needed.
  • I appreciate the convenience of effortlessly uploading images to any section.
  • I appreciate that when adding links, you can embed them so the website displays directly on the page.
Read full review
Cons
  • As an admin I would like to make it so that all users receive notifications, to help implement it into their daily practice.
  • If Chatter license users could have a bit more access to view reports, that could be utilized more by us.
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  • I use Notion on my personal tablet, and unlike on the computer, I have a lot of difficulty editing backgrounds, GIFs, and page dividers. It's not as user-friendly, and often the elements end up cut off or misaligned, which is frustrating.
  • While the current calendar feature is helpful, I'd love to see more customization options. The Google Calendar style isn't always ideal, especially for tasks without specific times or for ongoing projects that require daily maintenance.
  • It would be fantastic to have more flexibility in customizing Notion pages. For example, I'd love to create planners with the freedom to add illustration boxes, stickers, or GIFs without being restricted to a fixed layout.
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Likelihood to Renew
Chatter can fulfill at least 85-90% of our business requirements in an easy-to-use platform. Usability is a key requirement and we have had our share of bad usability experiences. In our experience, even the most novice users were able to pick up Chatter in a relatively short amount of time with little/no assistance.
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We're too settled in the ecosystem and we have no major complaints with it. No reason to move unless you have a burning pain point
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Usability
It is easy to use but the impact of it feels like it is a bit antiquated. It does not feel collaborative and real time. Chatter is more akin to email versus Slack or Hangouts where it feels like problems are being solved as you are communicating.
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Notion addresses most of our needs and help teams to organize their tasks, track their progresses and then archive for future reference. The company uses Notion to share announcement, holiday schedules, employee contact information and organizational structures. Everyone finds it useful and helpful. The notifications are instant. Reminders are on time.
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Support Rating
I haven't had to use support often, but when I have Salesforce was very responsive. Like with all things Salesforce, it is easy to use and doesn't have too many issues, so I don't think that people will have to use support often, but if so, they are easy to work with and helpful within the product.
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No answers on this topic
Alternatives Considered
Because Chatter is tied into our CRM I feel it is easier to use. Teams is better for instant answers and chats. Chatter is better for a data storage of ideas and answers. While they both have there advantages It is hard to say which is more valuable on their own
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Notion is much more robust than Google Tasks, which I find very limited. Notion is far more customizable and affordable than Asana, which is more of a turnkey solution for teams that want to work within a pre-defined structure. Notion and ClickUp are comparable, in my opinion, in terms of task management and affordability, however Notion is the more customizable and expansive option whereas ClickUp is mostly just for task management.
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Return on Investment
  • This has had a very positive impact when it comes to verifying if proper communication has been had among teams. This helps us know when and what people have been informed of, which gives us the opportunity to regularly review our communication styles.
  • This has had a very positive impact when trying to find particular individuals in a very large company, and without any barriers.
  • This also provides a 'get networking' tool for new and existing individuals to the company, helping people gain influence and awareness among their stakeholders.
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  • It has streamlined our processes across various teams to all work from a signle source of truth
  • Maintaining this source of truth is a full time job
  • It has reduced our overall tool set by completely eliminating two other softwares we were paying for
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ScreenShots