Checkfront vs. Preno - Hotel Management Software

Checkfront is very intuitive and user friendly which makes it easy to train new seasonal staff quickly. We operate out of several different locations. Each outpost manager has the ability to go into checkfront and modify inventory based on their needs and availability, which makes communication easy and eliminates overbooking

The customer and inventory calendar views allow me to "play Tetris" with lodging assignments to optimize guest experience.

Incentivized

Preno - Hotel Management Software is perfect for a small to medium-sized hotel starting to work with software. With the amazing customer service, the implementation will be quick and the simplicity of the software is easy to get used to. The software is not compatible with all the accounting software so the one already being used may not be integrated.

• Ease of use
• Customer Support
• Integrations
• Affordable

• Staff need to know how to use SiteMinder.
• Preno failed miserably at onboarding our business.
• Up to 21 hours to respond to chats, and phones often go unanswered.
• Poor linkage with Xero. Cost me over $3000 for an accountant to undo Xero issues after I spent hours going through the setup with someone from Preno.
• I purchased this for ease with Xero. This is absolutely false as Preno staff were unable to link it to Xero properly.

Preno integrates with Light Speed and Xero. The two software systems we needed in our business. The integration gave us more time to focus on sales and other key aspects of the business.

• It has had a huge return on investment in terms of letting the software do the work for you.
• On the other hand, I would like to see more integration. It is slowly taking shape. Which is great for a business our size.
• We thrive on its adaptability and how we can create solutions using their technical expertise.