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Chrome Remote Desktop vs. ScreenConnect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.4 out of 10
    N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    ScreenConnect

    Score8.5 out of 10
    N/AConnectWise ScreenConnect is a remote support, access, and meeting solution. With it, users can utilize remote support and access to repair computers, provide updates, and manage machines. Users can also conduct online seminars and presentations using remote meetings.

    $39

    per month

    Pricing
    Chrome Remote DesktopScreenConnect
    Editions & Modules
    No answers on this topic
    One
    $39
    per month
    Standard
    $59
    per month
    Premium
    $69
    per month
    Offerings
    Pricing Offerings
    Chrome Remote DesktopScreenConnect
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopScreenConnect
    Considered Both Products
    Google
    No answer on this topic
    ConnectWise
    Chose ScreenConnect
    ConnectWise is comparable to the competition, but handles our firewall better than Chrome Remote Desktop. More of our staff is familiar with LogMeIn Pro. For simple screen sharing, Skype is the best tool, however.
    Incentivized
    Chose ScreenConnect
    Connectwise has a more robust feature set than free offerings like Windows Remote Assistance or Chrome Remote Desktop and a comparable feature set to offerings like LogMeIn Rescue or GoToAssist but at a much more affordable price. Why pay more for essentially the same product?
    Incentivized
    Chose ScreenConnect
    We used a few other products before we found ConnectWise Control. While the other products worked well for us, the vendors kept raising the prices to the point that they became unaffordable for a small company like mine.
    Incentivized
    Chose ScreenConnect
    ConnectWise was a better choice for us because it allowed us to better manage and organize access to our remote machines. It also added value because it provided the support and meeting sessions that we didn't have before.
    Incentivized
    Chose ScreenConnect
    Faster, sleeker, better security, better multimonitor and file transfer.
    Incentivized
    Chose ScreenConnect
    ConnectWise Control (formerly ScreenConnect) is faster, renders screens better, is more reliable, runs smaller, scales better, and is more dependable than the competition.
    Incentivized
    Chose ScreenConnect
    ConnectWise Control (formerly ScreenConnect) is system agnostic and allows us to control windows and Macs. Other software kept us limited to one or the other.
    Incentivized
    Chose ScreenConnect
    ConnectWise Control has clean and good UI/UX. It gives you easy and fast access to other's desktop or laptop. Sharing files and chat accordingly. Many features of ConnectWise stands out from other remote connection softwares. Affordable. It is best suited for any IT support …
    Incentivized
    Chose ScreenConnect
    ScreenConnect beats out all of the competitors in terms of ease of use, ease of access, and cost.
    Incentivized
    Chose ScreenConnect
    The cost of all of these for a single user has gotten very expensive for something that isn't a core business feature. Join.me has major problems with Windows UAC. TeamViewer used to be a great product but license costs are so expensive.
    Incentivized
    Chose ScreenConnect
    Tried LogMeIn which was way too expensive. Tried a free version of Chrome Remote desktop which just didn't have the tools or ability to manage from one window. Tried Windows Remote but it just supports versions of Windows or Mac computers.

    ConnectWise seemed to be the best bet …
    Incentivized
    Chose ScreenConnect
    We originally started using ConnectWise Control to save money over using LogMeIn Central which was getting expensive. Although LogMeIn Central does have an ad-hoc option for connecting to a remote user in the moment, it's much more cumbersome to use as well as to walk the …
    Incentivized
    Chose ScreenConnect
    TeamViewer is prohibitively expensive and was much more confusing for the user we were trying to connect to.
    Incentivized
    Chose ScreenConnect
    More tools, better functionality, better cost.
    Incentivized
    Chose ScreenConnect
    Better pricing model than LogMeIn. Cloud enabled is a big plus.
    Incentivized
    Chose ScreenConnect
    ScreenConnect allows for a greater range of functionalities relevant to our specific scenario including instant communication with the end users, technician led session initiation, and command line interactions. The ease of installation is also a winning attribute according to …
    Incentivized
    Chose ScreenConnect
    The Remote Access software is pretty comparable to all three options. Since I only have the remote access there a lot of features I'm missing that I was accustomed to with the other two. It's more comparable to Chrome RD. I chose SC because I needed some user management …
    Incentivized
    Chose ScreenConnect
    We switched from LogMeIn because of price and concurrent sessions. It's a better product overall.
    Incentivized
    Chose ScreenConnect
    Previously used LogMeIn, but their pricing became way too expensive and we wanted a self-hosted solution so that we could control it and manage it fully in-house (for security reasons and other reasons). ScreenConnect had the right feature set at a great price, as well as was …
    Incentivized
    Chose ScreenConnect
    Well, I simply bumped from one "OK" remote solution to another by subscribing, using it for a few months to a year, and then shopping for a new product that did not have deficiencies of the old product (UltraVNC, Shrew VNC, RDP, RDP/RemoteGateway, GoToMyPC, LogMeIn, Chrome …
    Incentivized
    Chose ScreenConnect
    ScreenConnect provides a level of customization, ease of access and installation that other software do not provide. It also proved to be a faster and easier solution, while using less resources than other alternatives. ScreenConnect is also more cost efficient than other …
    Incentivized
    Chose ScreenConnect
    Products like TeamViewer are well outside of the price range for me as a sole proprietor doing one on one sessions for my clients only. Products like Join.me don't offer me the flexibility of having remote control of client's computers. I chose ScreenConnect for a) the …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Chrome Remote DesktopScreenConnect
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and ScreenConnect
    Feature
    Chrome Remote Desktop
    8.4
    18 Ratings
    ScreenConnect
    7.0
    619 Ratings
    Screen sharing6.017 Ratings10.0589 Ratings
    File transfer8.09 Ratings9.4562 Ratings
    Instant message8.05 Ratings6.2495 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings7.074 Ratings
    Access to sleeping/powered-off computers7.08 Ratings4.5306 Ratings
    Over-the-Internet remote session10.018 Ratings10.0595 Ratings
    Initiate remote control from mobile8.016 Ratings7.9385 Ratings
    Remote management of servers & workstations9.016 Ratings9.0511 Ratings
    Remote Active Directory® management9.04 Ratings5.0168 Ratings
    Centralized management dashboard9.08 Ratings7.2475 Ratings
    Session record9.05 Ratings5.6312 Ratings
    Annotations9.04 Ratings5.6262 Ratings
    Monitoring and Alerts9.04 Ratings5.6184 Ratings
    Multi-platform remote control7.013 Ratings5.0394 Ratings
    User Ratings
    Chrome Remote DesktopScreenConnect
    Likelihood to Recommend
    9.0
    (18 ratings)
    9.0
    (619 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    10.0
    (40 ratings)
    Usability
    9.0
    (4 ratings)
    7.9
    (48 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (5 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (9 ratings)
    Support Rating
    3.8
    (7 ratings)
    8.2
    (63 ratings)
    Online Training
    -
    (0 ratings)
    7.5
    (24 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (20 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (16 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (4 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    5.0
    (4 ratings)