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Chrome Remote Desktop vs. Zoho Assist

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Chrome Remote Desktop

146 Reviews and Ratings

Zoho Assist

119 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Chrome Remote Desktop

    Score8.4 out of 10
    		N/AChrome Remote Desktop from Google is a cross-platform remote administration and remote desktop tool that requires the Chrome browser and an extension. It is free to use.

    $0

    Zoho Assist

    Score8.4 out of 10
    		N/AZoho Assist from Zoho Corporation is a remote administration tool for SMBs and outsourced IT.

    $12

    per technician/per month

    Pricing
    Chrome Remote DesktopZoho Assist
    Editions & Modules
    No answers on this topic
    Remote Support - Standard
    $12
    per technician/per month
    Unattended Access - Standard
    $12
    25 unattended computers/per month
    Remote Support - Professional
    $18
    per technician/per month
    Unattended Access - Professional
    $18
    25 unattended computers/per month
    Remote Support - Enterprise
    $28
    per technician/per month
    Offerings
    Pricing Offerings
    Chrome Remote DesktopZoho Assist
    Free Trial
    NoYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Community Pulse
    Chrome Remote DesktopZoho Assist
    Considered Both Products
    Google
    Verified User
    Chose Chrome Remote Desktop
    We selected Chrome Remote Desktop because it was a free alternative that gives us the functionalities that we need.
    Incentivized
    Zoho
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Chrome Remote DesktopZoho Assist
    Remote Administration
    Comparison of Remote Administration features of Chrome Remote Desktop and Zoho Assist
    Feature
    Chrome Remote Desktop
    8.4
    18 Ratings
    Zoho Assist
    7.1
    12 Ratings
    Screen sharing6.017 Ratings6.611 Ratings
    File transfer8.09 Ratings6.811 Ratings
    Instant message8.05 Ratings3.712 Ratings
    Secure remote access with Smart Card authentication9.03 Ratings10.02 Ratings
    Access to sleeping/powered-off computers7.08 Ratings2.210 Ratings
    Over-the-Internet remote session10.018 Ratings6.812 Ratings
    Initiate remote control from mobile8.016 Ratings6.87 Ratings
    Remote management of servers & workstations9.016 Ratings6.88 Ratings
    Remote Active Directory® management9.04 Ratings4.43 Ratings
    Centralized management dashboard9.08 Ratings8.98 Ratings
    Session record9.05 Ratings9.76 Ratings
    Annotations9.04 Ratings10.06 Ratings
    Monitoring and Alerts9.04 Ratings7.14 Ratings
    Multi-platform remote control7.013 Ratings9.06 Ratings
    User Ratings
    Chrome Remote DesktopZoho Assist
    Likelihood to Recommend
    9.0
    (18 ratings)
    6.7
    (12 ratings)
    Likelihood to Renew
    7.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    9.0
    (4 ratings)
    8.7
    (2 ratings)
    Support Rating
    3.8
    (7 ratings)
    9.3
    (5 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)