Circle Community Platform vs. Hearsay, now part of Yext

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Circle Community Platform
Score 8.9 out of 10
N/A
Circle is an all-in-one branded community platform. Circle empowers creators and businesses to bring together their community, events, courses, and so much more — all under their own brand.
$39
per month
Hearsay, now part of Yext
Score 8.9 out of 10
N/A
After the August 2024 acquisition, Hearsay Systems joined Yext, combining Yext's digital presence management with Hearsay's compliant customer engagement tools.N/A
Pricing
Circle Community PlatformHearsay, now part of Yext
Editions & Modules
Basic
$39
per month
Professional
$89
per month (billed annually)
Business
$199
per month (billed annually)
Enterprise
$360
per month (billed annually)
Enterprise
$399
per month
No answers on this topic
Offerings
Pricing Offerings
Circle Community PlatformHearsay, now part of Yext
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Circle Community PlatformHearsay, now part of Yext
Considered Both Products
Circle Community Platform
Chose Circle Community Platform
The benefit of products like Slack and Facebook groups are they are integrated into tools that most folks already use. However, we wanted the customization and community tools Circle Community Platform offers. Luckily, Circle Community Platform offers an excellent email …
Chose Circle Community Platform
It was the easiest to set up and it was suggested by a lot of people as the best one for my needs! I have zero previous experience about building a community so I tried to listen to suggestions of ppl with more experience than myself. So far it has been a good choice
Chose Circle Community Platform
There is another platform, called Group.App that I tried as well that you don't have listed. Group.App has been around for a few years and they are okay app, they had some issues still when I was using them, but I enjoyed there quick response time when I was using them.
I still …
Hearsay, now part of Yext
Chose Hearsay, now part of Yext
Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it …
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Circle Community PlatformHearsay, now part of Yext
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Verint Community
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User Ratings
Circle Community PlatformHearsay, now part of Yext
Likelihood to Recommend
8.8
(0 ratings)
9.0
(0 ratings)
Usability
8.1
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
9.0
(0 ratings)
User Testimonials
Circle Community PlatformHearsay, now part of Yext
Likelihood to Recommend
If you want to create a community based teaching or communication this would be a great platform. If you also want to sell courses or content, this would be a great place to do that. Giving a group of people a place to come together and learn from each other. I wouldn't recommend this for a person who isn't interested in creating a community, if you want to just sell courses, you can use other software for that
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Apart from a few limitations, Hearsay Social is an excellent tool for managing your social media posts in one place. Its user-friendly interface allows you to analyze, track, schedule, and automate social media posts. This is a must in today's age. It saves a lot of stress and handwork and makes you efficient as it gives you tools to analyze the results of your posts in terms of reach, viewership, etc. Thereby helping you to formulate your social media strategy.
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Pros
  • User friendly
  • Nice layout
  • Good functionalities
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  • Single dashboard of all your social media channels
  • Automation of posts
  • Scheduled posting as per design
  • Great for analytics & customer Interactions
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Cons
  • Video Space or Channel like YouTube
  • Giving more options for embed
  • Allowing documents and pdfs to open on mobile app in app versus needing to be downloaded on mobile first before viewing
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  • Lacks ability for significant flexibility and customization
  • Mobile app sometimes does not save the posts that are edited
  • It does allow you to tag or hashtag any post.
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Usability
Overall, great. Platform could be easier to navigate.
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If you wish to reduce stress of managing multiple social media handles from a single place, you can use Hearsay Social. Hearsay Social helps you analyze, automate, schedule posts and even give ideas for posts. Rather than multitasking, one would obliviously choose a single place to track your posts. It also fares greatly as compared to its competitors. It has a great interface. Very easy and simple to use.
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Support Rating
No answers on this topic
1. Simple to Use. 2. User Friendly Interface 3. Great Features 4. Very Few Limitations. 5. Automates my Tasks
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Alternatives Considered
It was the easiest to set up and it was suggested by a lot of people as the best one for my needs! I have zero previous experience about building a community so I tried to listen to suggestions of ppl with more experience than myself. So far it has been a good choice
Read full review
Facebook Business Manager is also good however it has some limitations like it's very difficult to remove an ad account, we cannot schedule shared posts and the user interface is a bit complicated and not user-friendly. I like the user interface of Hearsay Social. I find it very simple and easy to use. Also, it has all the features that you might require in Social Media Management tool.
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Return on Investment
  • Increased the siz our most engaged audience
  • Increased our overall engagement with our audience - way more two way dialogue than traditional email marketing can do
  • Increased attendance at our webinars and paid classes
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  • It has helped us save time in maintaining our social media handles
  • It gave us a lot of intelligent insights on our posts, thereby helping improve our marketing strategy to perform better every time
  • It helped us design our posts better based on inputs & design ideas based on our past posts
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ScreenShots