TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cirrus Insight

    Score6.2 out of 10
    Mid-Size Companies (51-1,000 employees)
    Cirrus Insight integrates Salesforce with Gmail, Google Calendar, and Google Contacts. Instantly View Contextual Salesforce Information in Your Inbox. Save Emails & Attachments to Salesforce with a Click. Sync Your Google & Salesforce Calendars. Create & Edit Salesforce Records on the Fly. Customize Your Salesforce Workflow in Gmail. Add Google Contacts to Salesforce. Salesforce Tasks Integration. Salesforce Templates Integrated with Gmail.

    $15

    per month

    Pricing
    Cirrus Insight
    Editions & Modules
    Starter
    $27
    per user/month
    Closer
    $45
    per user/month
    Rainmaker
    $72
    per user/month
    Offerings
    Pricing Offerings
    Cirrus Insight
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup Fee$500 per installation
    Additional DetailsPricing based on annual billing.
    More Pricing Information
    Community Pulse
    Cirrus Insight
    Considered Both Products
    Cirrus Insight
    Chose Cirrus Insight
    We used Cirrus Insights for a period of time and then switched to Salesforce Inbox because Salesforce Inbox was included in our Salesforce license which made the change easier to do since there was no financial impact of making the switch. We didn't spend very much time …
    Incentivized
    Chose Cirrus Insight
    Cirrus actually works. Tout does not work, and slows down your computer.

    Salesforce Inbox works for logging emails, but lacks other functionality.
    Incentivized
    Chose Cirrus Insight
    We use Outreach to drive campaigns now. We've been successful with it for several reasons:
    1- Our business operations team knows it and is able to coach us on how to use it
    2- We use it across several departments (Marketing, SDE team, AE team, Customer Success - though we may be …
    Incentivized
    Chose Cirrus Insight
    Cirrus is great with importing templates and leads from Salesforce when compared to Yesware
    Incentivized
    Chose Cirrus Insight
    N/A I haven't use any competitors.
    Incentivized
    Chose Cirrus Insight
    We use gmail as our corporate email server and was by far the best option for our combined use of gmail and Salesforce.
    Incentivized
    Chose Cirrus Insight
    Poor. If this is not fixed, I’ll move to Salesforce Gmail integration
    Incentivized
    Chose Cirrus Insight
    More robust and better UI.
    Incentivized
    Chose Cirrus Insight
    Yesware regularly sent me alerts that my emails had been opened by someone who I hadn't sent them to, from locations they couldn't possibly have been. I also don't recall its Salesforce activity logging working as smoothly, though I last used Yesware more than 12 months ago so …
    Incentivized
    Chose Cirrus Insight
    We were just using the free email to Salesforce option, which sends your email to an inbox within Salesforce. Then you are required to address it to the correct location. It's a two step process, so that was cumbersome. Or, some of my coworkers would drag the email onto their …
    Incentivized
    Chose Cirrus Insight
    Cirrus Insight works for us because we use Outlook and MailTrack does not work with Outlook last time I checked.
    Incentivized
    Chose Cirrus Insight
    We have Outreach and can't tell you why we switched
    Incentivized
    Chose Cirrus Insight
    Cirrus Insight is a light-weight affordable tool that offers reasonable bang for your buck. However it does not have the reliability of other more enterprise-like platforms nor does it have the advanced features that are becoming of an email support tool - such as more advanced …
    Incentivized
    Chose Cirrus Insight
    The decision was made at my current role before I was hired, but I made the decision in a previous role to personally pay for Cirrus Insight, as I found it that valuable. This was after my entire sales team did a trial of Yesware, which I found to be a bit clunky and not as …
    Incentivized
    Chose Cirrus Insight
    While I really liked Toutapp's social integration, it left a lot to be desired with the SFDC integration, which was a higher priority for me. It does what both Boomerang and Yesware do IMO for my purposes in one, easy to use app that doesn't dominate my screen.
    Incentivized
    Chose Cirrus Insight
    integration, and convenience
    Chose Cirrus Insight
    Appirio was already being used by our organization. We'd also tried using various email connectors.
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Cirrus Insight
    Likelihood to Recommend
    5.0
    (22 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    Usability
    9.1
    (1 ratings)
    Availability
    9.1
    (1 ratings)
    Performance
    9.1
    (1 ratings)
    Implementation Rating
    9.1
    (1 ratings)