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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Cisco Desk Series | Score8.5 out of 10 | N/A | A whiteboarding, videoconferencing and a second laptop display in one single device. The Cisco Desk Series delivers a collaboration experience to desks, in shared spaces, or small huddle spaces. Models include the Desk Pro, Desk, and Desk Mini. All Desk devices have advanced audio intelligence built in for distraction free meetings, a USB-C connection to pair devices wirelessly or dock a laptop. | $5,495 one-time fee **discounts available |
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| Considered Both Products | Verified User Chose Cisco Desk Series As I said, we are a reseller of a wide range of Cisco products in the enterprise market. So the bread and butter product is Cisco Meraki, Cisco SD-WAN for security. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Cisco Desk Series We also have Zoom softphone that we use. We also have our Cisco IP communicators, which act as just a softphone of that desk phone, but we have Zoom, and we used to have Skype for Business. So those are the ones that we've dealt with in the past. I'd rather have Cisco over the … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() Sr VoIP Engineer in Information Technology at BWX Technologies (Machinery, 5001-10,000 employees) Chose Cisco Desk Series Small form factor, personal video experience, professional grade equipment. The Webex Control Hub does an outstanding job managing software updates and user policies for the device. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose Cisco Desk Series The Cisco Webex Desk Pro is a built-for-purpose device. As such, it simply works better than those systems that don't have similar, built-for-purpose devices. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose Cisco Desk Series It’s integrated in Control Hub Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Business Unit Manager in Sales at TD Baltic (Wholesale, 51-200 employees) Chose Cisco Desk Series Tried HP monitor AiO, Polycom device, and Logitech devices. Tried AiO monitors, and the sound was not sufficient. Tried the camera, microphone, speakers, and dock and it was very messy with too many wires, and the configuration needed a desk. Pro has a big benefit in that can … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() System Engineer in Information Technology at Cognizant (Information Technology & Services, 10,001+ employees) Chose Cisco Desk Series At first, it was picked because it could work with several other conference tools. While the Room gadgets are indeed remarkable, the Webex ecosystem as a whole is still immature and could use some fine-tuning. We looked into other options, including Cisco Unified … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose Cisco Desk Series Zoom UI is complicated. It has many features but it is difficult to identify the what is where. It's all included in one big screen which makes it less convenient to use. Whereas in the case of the cisco webex desk pro, it's pretty simple and convenient. The immaculate loading … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() Engineer in Engineering at Direct Voice and Data (Telecommunications, 11-50 employees) Chose Cisco Desk Series Dependent upon customer requirements and price threshold. All have different benefits within their chosen sales spheres. Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info Verified User Chose Cisco Desk Series Organisation decided to went ahead with Cisco Webex Desk Pro becase of these following key differences: 1.- Microphone: Advanced noise-canceling microphone array vs Built-in microphone with Logitech MeetUp. 2.- Speakers: Superior Sound system vs Built-in speakerphone with Logite… Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Co-Founder in Information Technology at Astrix Study (E-Learning, 11-50 employees) Chose Cisco Desk Series Cisco Webex Desk Pro provides better features more so than Zoom Events but Zoom Events had much lesser pricing and was pocket friendly. Cisco Webex Desk Pro is more sophisticated and more professional it also provides better audio and video quality during virtual meetings. All … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Senior Advisor in Professional Services at Salesforce (Computer Software, 5001-10,000 employees) Chose Cisco Desk Series The Cisco Webex Room Phone has been widely used in the company where we have folks from the technical support team, resolving the technical issue for the client on the call and making them understand some features of our products as per the scheduled time and availability … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() Business Trainer & Business Coach at upDATE Gesellschaft für Beratung und Training mbH (Professional Training & Coaching, 11-50 employees) Chose Cisco Desk Series I have been using Webex Board and it simply does not fit into my room at home, where I [have mainly worked] since the pandemic. Desk Pro meets all requirements and can do the same things the Webex Board can do and more. So I don't miss a thing when I use Desk Pro. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Architecture Lead Collaboration in Sales at Comstor Germany (Wholesale, 51-200 employees) Chose Cisco Desk Series The DX80 is no a little bit outdated. We were happy with it but needed a replacement. The Webex Desk Pro was the obvious successor. We also tried to use standard webcams with monitors. But this was hard to manage and troubleshoot. And it has a poor user experience. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Customer Support System Engineer - Network, Data Center, Collaboration in Information Technology at VEM Sistemi (Information Technology & Services, 1001-5000 employees) Chose Cisco Desk Series The Cisco Webex Desk Pro is an advanced collaboration device that integrates a strong artificial intelligence component through the cloud, which the DX80, for example, does not provide.
Cisco Webex Desk Pro also provides a superior audio system to the DX80 and advanced … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() Senior Genesys System Engineer in Information Technology at IST Networks (Information Technology & Services, 201-500 employees) Chose Cisco Desk Series Actually, I heard and read about Cisco Webex DX80, but from my experience and usage of Cisco Webex Desk Pro, there is no comparison between them from my point of view especially in the features, capabilities, improvements, and enhancements that are being done with Cisco Webex … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info ![]() Supplier Relations Manager LATAM at Expereo (Telecommunications, 201-500 employees) Chose Cisco Desk Series I don't find a competitor for what Cisco Webex Desk Pro can provide to the organization and to the employee. An all in one solution like the one provided is not comparable to any other solution out in the market. We've selected Cisco Webex Desk Pro because we needed a solution … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Verified User Chose Cisco Desk Series Rich in features, better camera and sound quality, powerful. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Tier 3 Engineer in Customer Service at BT Conferencing (Telecommunications, 5001-10,000 employees) Chose Cisco Desk Series It's incredibly versatile and easy to use and fabulous for home-usage. Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info ![]() Graphic designer in Social Media at KAUST (Education Management, 5001-10,000 employees) Chose Cisco Desk Series
Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | |
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| Delivers good value for the price | |
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| Happy with the feature set | |
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| Lived up to sales and marketing promises | |
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| Implementation went as expected | |
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| Cisco Desk Series | |
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| Likelihood to Recommend | 9.2 (33 ratings) |
| Likelihood to Renew | 10.0 (1 ratings) |
| Support Rating | 9.1 (1 ratings) |