Cisco Unified Communications Manager (Call Manager) vs. Dialpad Connect
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Cisco Unified Communications Manager (Call Manager) | Score8.6 out of 10 | N/A | Call Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park. | N/A |
 Dialpad Connect | Score8.1 out of 10 | N/A | Dialpad Connect is a cloud communications UCaaS platform that provides users with integrated voice, video, and messaging capabilities from one unified interface. | $27 per month |
| Cisco Unified Communications Manager (Call Manager) | Dialpad Connect | |||||||||||||||
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| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Must contact sales team for pricing | — | ||||||||||||||
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| Cisco Unified Communications Manager (Call Manager) | Dialpad Connect | ||||||||||||||||||||||||||||
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| Cloud PBX |
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| Call Management |
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| VoIP system collaboration |
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| Mobile apps |
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| Performance & Compatibility of Online Events Software |
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| Screen Sharing |
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| Online Meetings / Events |
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| Online Events Collaboration |
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| Online Events Security |
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| Unified Communications Platform and Collaboration |
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| Cisco Unified Communications Manager (Call Manager) | Dialpad Connect | |
|---|---|---|
| Likelihood to Recommend | 8.5 | 7.6 |
| Likelihood to Renew | 10.0 | 8.9 |
| Usability | 8.9 | 8.4 |
| Availability | - | 8.3 |
| Performance | - | 9.0 |
| Support Rating | 8.0 | 9.1 |
| In-Person Training | - | 9.1 |
| Online Training | - | 9.1 |
| Implementation Rating | 10.0 | 8.4 |
| Configurability | - | 9.1 |
| Contract Terms and Pricing Model | - | 5.7 |
| Ease of integration | - | 9.1 |
| Product Scalability | - | 8.9 |
| Professional Services | - | 9.1 |
| Vendor post-sale | - | 9.1 |
| Vendor pre-sale | - | 9.1 |