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Cisco Unified Communications Manager (Call Manager) vs. eFax Corporate

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Cisco Unified Communications Manager (Call Manager)

    Score8.6 out of 10
    N/ACall Manager is a unified call control center from Cisco that supports enterprise collaboration functions across the spectrum of IP telephony, video & web conferencing, and messaging. Features include call forwarding, call back, call transfer, ad hoc conferencing, and call park.N/A

    eFax Corporate

    Score6.9 out of 10
    N/AeFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.N/A
    Pricing
    Cisco Unified Communications Manager (Call Manager)eFax Corporate
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Cisco Unified Communications Manager (Call Manager)eFax Corporate
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing—
    More Pricing Information
    Community Pulse
    Cisco Unified Communications Manager (Call Manager)eFax Corporate
    Considered Both Products
    Cisco
    No answer on this topic
    Consensus Cloud Solutions
    Chose eFax Corporate
    Admittedly, the only other service I have used to electronically fax is Genesys Cloud, which has a faxing feature. The two aren't really comparable, since eFax solely focuses on faxing, while faxing is just a side feature of Genesys. While eFax isn't as clean or easy to use, it …
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    Cisco Unified Communications Manager (Call Manager)eFax Corporate
    Cloud PBX
    Comparison of Cloud PBX features of Cisco Unified Communications Manager (Call Manager) and eFax Corporate
    Feature
    Cisco Unified Communications Manager (Call Manager)
    7.3
    42 Ratings
    eFax Corporate
    -
    Ratings
    Hosted PBX9.021 Ratings00 Ratings
    Multi-level Interactive Voice Response (IVR)5.130 Ratings00 Ratings
    User templates7.040 Ratings00 Ratings
    Call reports6.939 Ratings00 Ratings
    Directory of employee names8.640 Ratings00 Ratings
    Call Management
    Comparison of Call Management features of Cisco Unified Communications Manager (Call Manager) and eFax Corporate
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.2
    45 Ratings
    eFax Corporate
    -
    Ratings
    Answering rules9.043 Ratings00 Ratings
    Call recording7.027 Ratings00 Ratings
    Call park9.039 Ratings00 Ratings
    Call screening8.036 Ratings00 Ratings
    Message alerts8.139 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of Cisco Unified Communications Manager (Call Manager) and eFax Corporate
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.3
    41 Ratings
    eFax Corporate
    -
    Ratings
    Video conferencing8.631 Ratings00 Ratings
    Audio conferencing8.641 Ratings00 Ratings
    Video screen sharing7.016 Ratings00 Ratings
    Instant messaging9.019 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of Cisco Unified Communications Manager (Call Manager) and eFax Corporate
    Feature
    Cisco Unified Communications Manager (Call Manager)
    8.0
    25 Ratings
    eFax Corporate
    -
    Ratings
    Mobile app for iOS8.025 Ratings00 Ratings
    Mobile app for Android8.023 Ratings00 Ratings
    User Ratings
    Cisco Unified Communications Manager (Call Manager)eFax Corporate
    Likelihood to Recommend
    8.5
    (46 ratings)
    10.0
    (17 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.9
    (6 ratings)
    8.0
    (1 ratings)
    Support Rating
    8.0
    (14 ratings)
    9.0
    (4 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)